Information Management and Technology (IM&T)

About Us

Plymouth Hospitals NHS Trust IM&T Department (IM&T) provides ICT support and services to approximately 11,000 users across multiple organisations in the Plymouth Health Community, including:

Our service is designed using ITIL® methodologies and projects are managed in accordance with PRINCE2. IM&T is a multi-discipline department with a range of teams; please see our organisational structure for further information.

Hardware Estate

The following data is a list of key classes of IT equipment and is extracted from our Configuration Management Database. In the case of PCs & Laptops, the list is further filtered for those items that have been active on our network in the last twelve months.  ‘Current Vendor’ information relates to live and existing contracts; the assets counted here have not necessarily been supplied by the ’Current Vendor’.

 

Asset Type

Current Vendor

Quantity of Asset

PCs

HP UK

4307

Laptops

HP UK

790

Handheld Devices

Various

548

Printers (Managed Print Service)

Ricoh

TBC

Printers (Non Managed Print Service)

Various

TBC

Printers (Barcode)

Zebra

TBC

Mobile Phones

LG, Alcatel, Apple, Various

145

Telephones

Mitel

TBC

Wireless Access Points

Aruba

494

Network Points

HP

Approx. 15500

Datacentre

VCE

2

 

Five Year ICT Strategy

Please click on the link attached to view our  five year ICT Strategy. This strategy sets outs the strategic direction of Plymouth Hospitals NHS Trust Information Management and Technology (IM&T) and the key components of its strategic IM&T vision of a paperless hospital.  

The strategy describes how we will use information technology to improve clinical outcomes and the quality of our care and how the paperless vision will be realised by a single electronic health record for every patient, accessible from any location, at any time, with appropriate levels of security to respect and preserve patient confidentiality.

Financial Data

The below data provides a high level overview of IM&T revenue and capital budgets for the 2017/2018 year.

 

Revenue

Cost Centre Code Desc

Class

Staff Funded

Budget (£)

Child Health Info Serv

INCOME

-

-£53,158

Child Health Info Serv

PAY

4.60

£101,489

Child Health Info Serv

NON-PAY

-

£72,992

Child Health Info Serv

TOTAL

4.60

£121,323

Bush Park Medical Records

INCOME

-

-£139,660

Bush Park Medical Records

PAY

81.76

£1,536,031

Bush Park Medical Records

NON-PAY

-

£231,733

Bush Park Medical Records

TOTAL

81.76

£1,628,104

Information Services

INCOME

-

-£3,893

Information Services

PAY

24.60

£738,252

Information Services

NON-PAY

-

£309,562

Information Services

TOTAL

24.60

£1,043,921

Telecommunications

INCOME

-

-£25,304

Telecommunications

NON-PAY

-

£157,206

Telecommunications

TOTAL

-

£131,902

IT project team

PAY

6.60

£205,499

IT project team

NON-PAY

-

£356

IT project team

TOTAL

6.60

£205,855

Software Development

PAY

8.80

£386,146

Software Development

NON-PAY

-

£475

Software Development

TOTAL

8.80

£386,621

Technology

INCOME

-

-£1,295,000

Technology

PAY

9.00

£501,612

Technology

NON-PAY

-

£15,756

Technology

TOTAL

9.00

-£777,632

Clinical Systems

PAY

11.47

£307,061

Clinical Systems

NON-PAY

-

£600

Clinical Systems

TOTAL

11.47

£307,661

PACS / CRIS

PAY

7.68

£185,665

PACS / CRIS

NON-PAY

-

£407,531

PACS / CRIS

TOTAL

7.68

£593,196

ICT Infrastructure

PAY

12.65

£503,572

ICT Infrastructure

NON-PAY

-

£1,064,582

ICT Infrastructure

TOTAL

12.65

£1,568,154

IM&T Training Team

PAY

4.40

£129,279

IM&T Training Team

TOTAL

4.40

£129,279

Print Room

PAY

1.50

£26,387

Print Room

NON-PAY

-

£35,420

Print Room

TOTAL

1.50

£61,807

GRAND TOTAL

TOTAL

173.06

£5,500,191

       

Cost Centre Code Desc

Class

 Funded

Budget (£)

INCOME

TOTAL

                                      -  

-£1,517,015

PAY

TOTAL

                            173.1

£4,620,993

NON-PAY

TOTAL

                                      -  

£2,296,213

GRAND TOTAL

TOTAL

                            180.2

£5,400,191

Capital

Category

Project

 2017/2018 Value

Rolling Replacement

End User Hardware Replacement (for example PCs, laptops, handheld devices)

£560,000

New Equipment

End User Hardware New (for example PCs, laptops, handheld devices)

£150,000

Rolling Replacement

Networking Rolling Replacement (network hardware and installation services)

£90,000

Rolling Replacement

Telephony Rolling Replacement (telephony hardware and installation services)

£75,000

Infrastructure

Infrastructure (various IT infrastructure upgrades and new Purchases)

£575,000

New Systems

GP Electronic Messaging

£112,690

Strategic

Strategic Systems (Electronic Patient Notes, Electronic Prescribing, Theatres Information System)

£3,469,000

 

Total

£5,031,690

Contract Details

The link below identifies the key systems at Plymouth Hospitals NHS Trust:

Contracts Data Spreadsheet

The Purchasing activity for Plymouth Hospitals NHS Trust IM&T department will be undertaken in accordance with UK law, regulations and directives, and the Trust's Standing Financial Instructions with purchase orders being based on achieving value for money.

All contracts above the currently applicable threshold are legally required to be advertised in the Official Journal of the European Journal (OJEU), in accordance with EC and GATT rules on public procurement, and to comply with the White Paper on Standards, Quality and International Competitiveness (CMND 8621).

In support of the Trust's requirement to offer an open and transparent process within IM&T procurement, the below list  provides a description of key contracts along with anticipated expiry dates. 

For any current tender opportunities please see https://plymouthhospitals.bravosolution.co.uk/nhs_collaborative/web/login.html

Managed Print Service

Our Managed Print Service (MPS) is managed by Ricoh UK.

Toner logistics are managed centrally, this central store then delivers toner to the individual printers.

Except in a very few situations, printers are set up to pull print via “follow me printing”.  This requires the user to log in to a printer and collect their prints as required. Colour printing is restricted

Cyber security and the Freedom of Information Act 2000

Plymouth Hospitals NHS Trust has following careful consideration of its experts concluded that it will refuse requests that ask about cybercrime events or ask for information that assists criminals.

The Trust, following a public interest test considers such information exempt from supply in compliance with both:

  • section 31.-(1)(a) the Law enforcement exemption about the prevention and detection of crime
  • section 38-(1) (a) and (b) the Health and Safety exemption

All future requests for similar information will be referred to this statement and considered exempt from supply in accordance with section 21.-(1) - information accessible by other means.   This avoids the need for repeated responses that are substantially the same.

Our rationale

The Trust seeks to be an open organisation and makes much non personal information available to the public as possible, however it will not jeopardise the care of its patients and staff if making information public put them in danger. 

These exemptions apply because disclosing details of our security arrangements could prejudice the security and integrity of the Trust’s network and increase the risk of unauthorised access to information held by the Trust, much of which is confidential and sensitive.  The level of detail that would be released would enable external parties, who are not privy to the confidential aspects of Trust’s IT systems, knowledge of our security equipment and by association its integrated network security.  The Trust employs a range of security tools to mitigate the risk from different types of security threats.  Firewalls, Intruder Detection Devices Antivirus and other products form a mesh of security that protects the Plymouth NHS Network and data, the more of these vectors that are known, the weaker the security of the network protection.  There is a real risk that this knowledge could assist external parties in attempting a cyber-attack/hack into the Plymouth NHS Network.  The anticipated harm from this is a breach of data protection (failure to adequately protect information resulting in an unauthorised disclosure), data loss, and disruption to patient care through a loss of IT services.  The severity of harm is extensive with millions of patient records put at risk of unauthorised disclosure.

Systems failure endangers the physical or mental health and safety of patients and staff. Examples were frequently reported throughout the media following the WannaCry attack on various parts of the NHS and other organisations.

Future requests

The Trust has consistently applied both section 31 and 38 to all “Right to know” requests received this financial year and will do so in the future.  The responses to such questions are displayed within the Trust’s disclosure log.  To avoid processing substantially similar requests, we will refer any new applicants to this standard explanation, when applicable. 

Those with legitimate business enquiries should contact the ICT’s Procurement team using this email address: plh-tr.PICTSBusinessSupport@nhs.net rather than make Freedom of Information Act requests. 

If you were unhappy with this approach, you have the right to complain.  This should be in writing to the address below or preferably by email to plh-tr.foi-requests@nhs.net .  We will then arrange for an independent appeal.

Plymouth Hospitals NHS Trust

Freedom of Information Manager

Information Governance Team
Bircham House
William Prance Road
Derriford
Plymouth
PL6 5WR

01752 431058

If you remain dissatisfied with the outcome of the appeal, then you have the right to appeal again to the Information Commissioner at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

http://www.ico.org.uk/complaints/getting

Tel: 01625 545 700
Fax: 01625 524 510

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