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Hello, my name is Judy Frame and I am Matron for Adult Critical Care (Intensive Care) at Derriford Hospital. Penrose is our General Intensive Care ward and Pencarrow is our Neurosurgical Intensive Care ward.

As Matron my role is to oversee and lead the Critical Care nursing teams ensuring patients receive the best possible, safe, and effective care. I pride myself on my visibility on our units to staff, patients, and relatives. I am however acutely aware that at the time of a relative visit to a loved one on ITU talking to matron is probably not a priority or at the forefront of the mind.

As a team we understand how hard it is to be a patient or have a loved one in intensive care either as the result of an emergency or accident or after a planned surgical procedure. If I or anyone in our multi-disciplinary team can do anything to support or reduce anxiety of our families or patients during or after their intensive care stay, then we are all more than happy to be contacted.

Whether your experience with us has been positive or you have some constructive feedback for the teams, we really want to hear from you. Whether you are a patient, a friend, or a family member, please do tell us about your experience. We welcome comments, compliments, and constructive feedback to ensure we are improving the services for our patients and receiving positive feedback has a great impact on the entire team. 

If you want to talk to me, you can get me on Bleep 81123 via the Derriford switchboard 01752 202082. We also run a #MeetTheMatrons online meeting, where you can book a slot to meet with me over video call and discuss the feedback you wish to give. Just book in on the form below.

 

Meet the matron

Note: Questions marked by * are mandatory

*This is a mandatory field. Your full name

*This is a mandatory field. The patient's full name:

*This is a mandatory field. Patient's date of birth

DD 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 MM Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

*This is a mandatory field. What is your relationship with the patient?

I am a family member or friend
I am the carer for the patient
I am the patient

*This is a mandatory field. Your contact details (please enter email or phone number)

*This is a mandatory field. Tell us briefly what you would like to talk about:

*This is a mandatory field. What matron/department would you like to talk to?

Please Select An Option Acute Frailty UnitAcute paediatricsAntenal Clinic - Day AssessmentArgyll - Transitional CareBickleigh WardBirch Day CaseBracken WardBraunton WardBrent WardBurrator WardCardiac Cath LabsCardiology OutpatientsCentral Delivery SuiteChemo OutpatientsChest ClinicChestnut UnitChild Development CentreChildren and Young People OutpatientsChildren Assessment UnitChildren High Dependency UnitClearbrook WardClinical Decisions UnitColposcopy ClinicCommunity MidwiferyCrownhill WardDental SpecialtiesDermatologyDiabetes CentreEarly Pregnancy UnitEden UnitEmergency DepartmentEmergency Department - PaediatricsEndoscopy UnitENT OutpatientsErme WardErnstell HouseFracture ClinicGynaecology OutpatientsHartor WardHembury WardHepatology OutpatientsHexworthy WardHoneyford WardInterventional RadiologyKingfisher WardLopes WardLyd WardLynher WardMain Outpatients DepartmentMain RecoveryMarlborough WardMaternity TheatresMAU TavyMAU ThrushelMaxillo Facial and Restorative DentistryMayflower WardMeavy WardMedical SDEC - Same Day Emergency Care Meldon WardMerrivale WardMinor Injuries UnitsMonkswell WardMoorgate WardNeonatal Intensive Care Norfolk WardOcean SuiteOrthopaedic OutpatientsPencarrow ICUPenrose ICUPlanned Investigations UnitPlastic Surgery Trauma UnitPlymouth Dialysis UnitPostbridgePre-assessmentPrimoseRoyal Eye Infirmary Sexual HealthSharp WardShaugh WardShipley WardSkylark WardSouth Hams Community HospitalStannon WardStonehouse WardSurgical Assessment UnitTavistock Community HospitalTheatres - CardiothorathicsTheatres - Children TheatresTheatres - Emergency ServicesTheatres - Freedom UnitTheatres - General SurgeryTheatres - NeurosurgeryTheatres - Obstetrics and GynaecologyTheatres - OrthopaedicsTheatres - VascularTorcrossTorrington ICUVascular AccessWildgoose WardWolf WardWoodcock wardSaltram Ward

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