Following the announcement of the System Oversight Framework positions, in which University Hospitals Plymouth NHS Trust has been rated in Segment 4, the category of most concern, Chief Executive Ann James said:
“We recognise the challenges we face, particularly in meeting the rising demand for urgent and emergency care and our financial challenge, which comes in the shape of a long-standing underlying deficit.
“We are all working extremely hard to tackle these challenges. I cannot praise our staff highly or often enough for all they are doing, not just to care for the patients coming to us, but also to find the time and headspace to make so many improvements. Our staff have talked about some of the many improvements they have made in this video.
“We welcome the support this measure brings. We are part of the local health and care system and we need the support of others to help us manage demand for our hospital and specialist services. To be successful, we need a joined-up approach and we are committed to working with other local organisations to make the change required.”
Elizabeth O’Mahony. Regional Director for NHS England and NHS Improvement in the South West, said: “University Hospitals Plymouth has been faced with some longstanding challenges in its Emergency Department (ED), against a backdrop of the lack of physical capacity and rising demand. The support offered under the new Oversight Framework will be tailored to tackle the issues already identified by the team in a systematic and sustainable way. The Devon system as a whole will also have a major role to play in supporting the trust, as we recognise that the answers also lie in the wider system strategy and its aim of meeting ever-increasing demand for services in innovative and cost-effective ways.”
NHS Kernow’s Chief Nurse and Acting Accountable officer Natalie Jones: “We will continue to work with UHP to ensure staff are supported to manage demand, and provide safe, high quality care for people in Cornwall who use the hospital.”