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University Hospitals Plymouth and Livewell Southwest selected to be part of the first Lean programme by NHS Improvement

University Hospitals Plymouth and Livewell Southwest have taken further steps to improve patient care, support closer working and provide better outcomes for patients.

Following an application and assessment by NHS Improvement, the two organisations have been selected to be part of the first Lean programme delivered by NHS Improvement.

The partnership was assessed for suitability by NHS Improvement and has been invited to join the programme as part of the first cohort.

The three-year programme will support the delivery of a lean management system which will see both organisations working towards a shared goal of continuous improvement. The programme will support the improvement of services through better system working, more sustainable services and streamlining coordination of care.

This programme will build on our strong existing Quality Improvement work which aims to implement ideas from staff in wards, theatres, care in patients’ homes, community clinics, admin and non-clinical areas, but also from patients and service users to ensure the delivery of health care which is safe, effective, patient-centred, efficient and equitable.

Ann James, Chief Executive of University Hospitals Plymouth, said: “This is fantastic news for the Trust and Livewell Southwest. We are absolutely delighted to be part of the first Lean programme which will promote and support a culture of continuous improvement for our staff and patients.”

Dr Adam Morris, Chief Executive of Livewell Southwest added: “Our focus must be to deliver the safest most effective personalised care for the people we serve, and this programme will help us deliver real meaningful improvements across our joint services at an ambitious scale and pace.”



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