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Equality and Diversity 

An image of staff at Plymouth Hospitals NHS Trust

Plymouth Hospitals NHS Trust is committed to creating a fully inclusive and accessible service.

Making equality and diversity an integral part of the business will enable us to enhance the services we deliver and better meet the needs of patients and staff.

We will treat people with dignity and respect, actively promote equality and diversity, and eliminate all forms of discrimination regardless of (but not limited to) age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage/civil partnership and pregnancy/ maternity.

The Trust has implemented the Equality Delivery System.

The Equality Delivery System (EDS) is a framework that supports NHS Organisations to deliver better services for patients and communities which are personal, fair and diverse. It helps us to meet the requirements of the Equality Duty which include having due regard for the need to:

  • Eliminate unlawful discrimination, harassment and victimisation.
  • Advance equality of opportunity between different groups.
  • Foster good relations between different groups.

The primary purpose of the EDS is to create conversations between NHS Organisations and their patients, the public and stakeholders. These conversations will help us to assess our performance, and with your help enable us to agree what equality objectives should be prioritised and the actions required

The Trust has gone some way towards embedding Equality and Diversity into its day to day business including:

  • Equality Impact Assessments are undertaken on all appropriate policies, strategies, procurement and service and organisational proposals
  • Our assurance processes now include the equality aspects for each of the Care Quality Commission's Essential Standards of Quality and Safety
  • The Trust has published a new Equality and Diversity Policy (to view the policy click here)
  • A steering group has been formed which has responsibility for ensuring progress against the EDS goals and against our equality objectives. This group reports to the Trust Baord via the HR and OD Committee (to view terms of reference click here).
  • Equality and Diversity is included in the Trust’s induction programme, the mandatory update programme, preceptorship training and F1 and F2 Doctors training.
  • Bespoke Valuing People training is available either by request or if required following complaints or incidents.
  • The Equality and Diversity leads review information including patient feedback, workforce data and the results of patient and staff surveys, on a monthly basis to identify any possible equality issues and develop ways of addressing them with the Senior Management Team as required.

Local Population 

2011 Census releases so far tell us that the South West region is the second least diverse with respect to ethnicity with the population being 95.4% white. Within this the population of Plymouth is 96.1% white

The census figures for gender show that nationally, 50.8% of the population is female which reflects the 2010 equalities review by Plymouth City Council Social Inclusion unit which found that 50.7% of the population of Plymouth is female.

For the South West region the census shows that 60.4% of the population is Christian, 29.3% have no religion, 1.0% are Muslim, 1.5% other and 7.9% did not state their religion

Please click on the links below to see our equality data summaries (all information on the Equality and Diversity web pages is available in alternative formats upon request).

Patient data

Elective inpatient episodes 2012

New outpatient attendees 2012

Follow up outpatient attendees

Untowards Incidents Profile 2012

Complaints Profile 2012

The complaints reporting system currently has the facility to collect gender, age, disability and ethnicity of the person affected.The above table shows a breakdown of those persons. It can be seen that for  ethnicity  there is a large proportion of unknown. This reflects the data held on the patient administration system, where it is known that ethnicity is not collected robustly throught the Trust.  The Complaints Team use this information source to record ethnicity. On the patient administration system there is not an option within the patient demographics for showing a disability, with the result that although there is the option to collect disability on the complaints system it is in the main not practical nor appropriate to ask the complainant for this information.

The data held on the patient administration system impacts in a similar way on the data for untoward incidents

Next steps:
To increase and improve the collection of information about the protected characteristics of our patients
To develop a robust system of reviewing complaints and incidents from an equality perspective  including how we learn from them as an organisation

Workforce data

Workforce Profile (snapshot as of 31 December 2012)

There is a higher proportion of female (73.8%), BME(9%) and lower proportion of Christian (48.1%) than in the local population which reflects the diverse workforce of the NHS as an organisation.

There is a high proportion of undeclared for Disability (23%), Sexual Orientation (29.5%) and Religion (33.6%)

Applicant profile

Shortlisting profile

Non medical starters

Medical Starters profile

Non Medical Leavers profile

Medical Leavers profile

Starters and Leavers

There is a higher proportion of starters and leavers in the Medical and Dental group. This is due to the annual rotation of Junior Medical and Dental employees

Promotion profile

There is a lower proportion of promotions in the 40+ age groups and a higher proportion in the under 35 groups

Lower proportion of promotions for BME staff, however the numbers are small.

Admin and Clerical, Medical and Dental, and Nursing and Midwifery are the staff groups with the highest proportions of promotion

Grievance profile

The largest proportion of grievances were raised by those within the age groups higher than 40. However the numbers are low.

Disciplinary profile

Higher proportion of disciplinaries are in the 40-49 age group in comparison to staff in post (38.4% compared to 27.9%)

Bullying and Harrassment profile

Apparent high proportion of complainants in the 30-34 age range, however the numbers are low (4 out of 10 cases)  

Dismissals profile

Higher proportion of dismissals were in the age group 50-54 (35.7%) as compared to 13.2% of the whole workforce. However the numbers are low (14 dismissals in total)

Redundancy profile

A higher proportion of the workforce aged over 40 have been made redundant. However the numbers are low

Reasons for leaving

The Trust's exit/leavers process and the methods we use for capturing data for these purposes is currently under review

Gender Pay Profile

The largest local gender pay gap can be seen in the Estates and Ancillary Staff Group with Men, on average, paid 33% more than women. This compares less favorably than the National Average which shows a 14% difference in the pay between male and female.

For the Staff Groups Additional Professional Scientific and Technical, Additional Clinical Services, Administrative & Clerical, Medical & Dental and Nursing & Midwifery Registered the Trusts local gender pay gap is more favorable than the national figures, indicating that the difference in pay between Male and Females is smaller in regards to these staff groups.

In regards to the Gender Pay Gap for All Staff the local figure is 31% which can be compared favorably to the National Gender pay Gap of 37%..

Training profile

Flexible working profile

Appraisal profile

Maternity Leave Profile

Work will be undertaken by the Equality and Diversity leads to investigate this data further and to audit processes to ensure they are used in a fair and transparent way.

Through the ongoing development of embedding the EDS principles the Trust are aware of gaps within specific data for some of the protected characteristics; this is being addressed in the relevant action plans for the appropriate EDS outcomes


If you have any comments or suggestions about our services either as a service user or as a member of our workforce, please contact:

For service users:

Equality and Diversity Lead (Service), Plymouth Hospitals NHS Trust
Organisational Development, Building 4, Derriford Business Park, Plymouth PL6 5XN. Tel: 01752 437251.

For our workforce:

Equality and Diversity Lead (Workforce), Plymouth Hospitals NHS Trust
Organisational Development, Building 4, Derriford Business Park, Plymouth PL6 5XN.Tel: 01752 437610. 

Useful Information

Other organisations

Advisory, Conciliation and Arbitration Service (ACAS) - Provide advice and guidance about employee rights at work and age issues. Helpline: 0845 7474747 Website: www.acas.org.uk.

Employers’ Forum on Age - Independent network of leading employers working to attract and retain valuable employees and tackle ageism at work.
Website: www.efa.org.uk   Telephone: 0845 4562495

Equality and Humna Rights Commission (EHRC) - Independent advocate for equality & human rights in Britain.  Website: www.equalityhumanrights.com

Disability Information and Advice Centre (DIAC) - Confidential, free and impartial service in an accessible centre for anyone with a disability, older people, carers or professionals. Tel: 01752 201065 Text phone: 01752 201766. www.plymouthguild.org.uk/disability-advice/

Jobcentre Plus - Access to Work Advisors provide help and support for people with disabilities Tel: (01752) 616122 Web: www.dwp.gov.uk/about-dwp/customer-delivery/jobcentre-plus/

Mental Health - information about both mental health services in Dorset and Somerset and advice on how to remain mentally healthy www.e-quality4mh-dorsetandsomerset.nhs.uk

Department for Business Enterprise & Regulatory Reform. Good section on Discrimination in employment. Website: www.berr.gov.uk  tel: 0207 2155000

Gypsies and Travellers - Friends, Families and Travellers www.gypsy-traveller.org

Plymouth and District Race Equality Council (PDREC) - Public information, advice and services for black and other ethnic minorities in the Plymouth area. Tel: (01752) 224555 Website: www.plymouthrec.org

Interfaith Network for the UK - The Inter Faith Network was founded in 1987 to promote good relations between people of different faiths in this country Website:www.interfaith.org.uk

Department of Pastoral and Spiritual Care - Based at Derriford Hospital, and serving the needs of patients and staff within the Trust. Tel: 0845 1558172

Plymouth Centre for Faiths and Cultural Diversity - Promoting the education of religious and cultural diversity in Plymouth. Website: www.pcfcd.co.uk  Tel: 01752 254438

Stonewall - Work to achieve legal equality and social justice for lesbians, gay men and bisexual people. Website: www.stonewall.org.uk

Plymouth Pride Forum - Working to make Plymouth an area where lesbian, gay, bisexual and trans people, and communities, can live, work and celebrate life free from discrimination, prejudice and fear. Website: www.plymouthprideforum.co.uk

The Curvies - A Devonport-based support and social group for lesbian, gay, bisexual and transgender individuals. Provides guidance to relevant organisations or people. Contact (in confidence) 07837341777 for more details.

The Eddystone Trust - Offers information and support for anyone concerned or affected by HIV and AIDS, and other sexual health issues. Tel:  (01752) 257077





Leading with excellence, caring with compassion