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web style image
 

The Patient Experience 

Library image of a patient and a healthcare assistance

Here we have collected a variety of our patient's experiences of and comments about the care they received at Plymouth Hospitals NHS Trust.

Photographs are library images and names have been changed.

 
 

Patient stories 

Elderly couple
Patient with nurse
Patient with nurse
Patient in hospital
 

What our patients say 

 "I was admitted to Derriford for an emergency heart operation on 31st August 2002, and have been coming back ever since for various consultations and check-ups.  During my 5 ½ weeks in Thrushel Ward EVERYBODY was wonderful.  Mr Marchbank and his team, Mr Hayward & his team (the “plumbers” and the “electricians”!) – all the nurses, dinner ladies, cleaners . . . And the care continues . . .THANK YOU" TN

 

·         "If the kind of consideration that I have received since coming into Derriford was “ordinary”, the world would be a much more lovely, enjoyable, caring, safe place.  (P.I.U. Floor 10 – superb!)  Nursing staff and medical staff, domestic staff, cleaners, porters – all sterling!!  Thank you." MJ

 

·        "Many thanks to Mary Ann and Linda (CAPO training) for all your time, patience and care with my training, your support and expertise combined with your warm and cheerful personalities really lifted my confidence and outlook! – Keep up the excellent work – you’re an asset to the renal team." SJR

 

"I have had, and am still having, continuous care from cleaner to consultant in ward, chemo and oncology.  I have not once lacked confidence in treatment.  Thank you Derriford."

 

"All the staff of the Cardiothoracic Centre – where miracles are all in a day’s work."

 

"Quite simply the best – superb treatment at the Primrose Breast Care Centre.  Derriford Hospital can be proud of its dedicated, caring staff and for the quality of its treatment."

 

·        "THANKS. What a wonderful place!  Everyone has always shown care and consideration to us and look after us to the highest standard"

 

 

 

 

 

 

 

 
 
 
 
 
Leading with excellence, caring with compassion