Virtual Inductions Support Trust Recruitment

Manual handling training

Photo of online training video at UHP

University Hospitals Plymouth NHS Trust has a headcount of over 8800 people and regularly recruits new staff.

During COVID-19 it became more important than ever to transform the induction process to ensure new starters, and those who had volunteered to return during the pandemic, could be safely supported in their new roles.

With approximately 150 people attending inductions each month, and with strict social distancing in place, it was no longer possible to run the normal programmes in person.

Photo of Welcome Event As a result, an online e-learning package was developed and over 450 new staff have been offered the virtual induction since it was introduced in April 2020.

The Trust’s ‘welcome event’ is now provided entirely online and most of the practical elements are delivered by videos. Topics covered range from basic life support and manual handling to fire safety and organisational improvement. As part of this change almost 40 videos had to be filmed and edited within just a few weeks.

Jayne Middleman, Learning and Organisational Development Facilitator at University Hospitals Plymouth said: “The welcome events are really important for our new colleagues to find out from our Executive Directors how we live our values and what we are proud of as a large employer in the city.

Virtual welcome presentation slide“It also gives us an opportunity to describe in an interactive environment our commitment to support improvement and showcase as a great place to work.

“So we were delighted to be able to accelerate this project and utilise technology to ensure our recruitment programme was able to continue efficiently in a very important period of recruitment.”

In addition UHP has shared its videos with other stakeholders to save them having to produce their online induction programmes.

It has already received great feedback from new starters:

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To find out about employment opportunities at the Trust, visit


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