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Help us to help you this New Year

Help your local hospital graphic with a hospital icon and the five actions listed above

Help your local hospital graphic

We are experiencing high attendances to our Emergency Department, including patients attending by ambulances, a pattern replicated among other hospitals across the country.

In addition the hospital has a very high level of occupancy with COVID patients being admitted. We continue to ensure patients are prioritised in order of clinical need and are seen in the shortest timeframe possible. Patient safety remains our main focus and we would like to thank the staff for their tireless efforts in responding to the ongoing pressures and their commitment to working for our patients to provide the best possible care.

Our urgent care waiting times fluctuate, and are dependent on how many patients we have in the department at any one time.

You can help us help you, by:

  • Considering whether you do need to attend Emergency Department. Patients with a potentially life-threatening emergency are actively encouraged to attend ED.  If it’s not a life-threatening emergency there are other places to seek help.
     
  • If you do attend ED and it isn’t a life-threatening emergency you may be directed to a more appropriate service. Please understand that this is because there are other people who are in much more urgent need of our care.
     
  • Please pick up friends or relatives as soon as they are well enough to be discharged.  This frees up a bed for other patients who need them.
     
  • If you do attend ED and it isn’t a life-threatening emergency you may be directed to a more appropriate service. Please understand that this is because there are other people who are in much more urgent need of our care.
     
  • Use your local pharmacist for minor conditions such as insect bites, ear ache, skin rashes.
     
  • Use NHS 111 – online or by phone if you need advice or medical treatment quickly and can’t wait to see your GP. If you need to be seen by a Minor Injuries or Emergency Department they can book you in.
     
  • Please head to the ‘Stay Well’ section of our website for more information https://www.plymouthhospitals.nhs.uk/stay-well
     
  • Get vaccinated against Covid-19. Have both jabs and your booster and flu jab if you are eligible. Find out more about vaccination drop-ins. 
 
Tweet from NHS South West Tweet from Devon CCG

 

 

 

 

 

 

 

 

 

 

 

 

 

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