Hello my name is Nicky. My wards are Stonehouse, Wolf and Surgical Assessment Unit (SAU). I also cover the stoma team, bariatric, pelvic floor and the emergency laparotomy clinical nurse specialists.
Hearing from you, whether you are a patient, carer or a family member, makes my role worthwhile - whether that is to tell me about a great example of care, or something that needs improving. I want to hear from you because direct patient and family feedback leads to improvements in our services, and positive feedback really does give great opportunities for morale boosts for our staff.
Please do tell my ward teams about your experience. We welcome comments, compliments and constructive feedback to ensure we are improving the services for our patients, and letting our teams know when they have done a great job!