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We will always treat patients as people, addressing all their needs

To support the provision of safe, patient centered clinical services which involve the use of medical devices

To minimise the effects of routine scientific and technical work on the patient, particularly with respect to the availability of medical devices

To provide an excellent evidence-based patient centered bone densitometry (DXA) service

To provide a mobile DXA service which is responsive to local demand providing patients with convenient access across the region

For the Healthy Bones service to promote health and healthy living (bone health)

 

All our care will be timely, effective and safe, delivering excellent clinical outcomes and service viability

All our care will be timely, effective and safe, delivering excellent clinical outcomes and service viability

Services to be certified and/or accredited to the leading industry quality management standards

To assure clinical quality for all services through regular audit cycles

To have the capability to support rapid advances in technology

To continue to develop and deliver workforce plans that provide appropriate skill-mix and competent staff to deliver services safely and within budget

To have a financial mechanism which is fit-for-purpose – this will both motivate the delivery of efficiencies across the organisation and address growth scenarios

To continue to develop and use innovative and advanced radiotherapy treatment techniques including intensity modulated radiotherapy (IMRT), image guided radiotherapy (IGRT), extra cranial radio-surgery and high dose brachytherapy (HDR)

Compliance in Oncology, Neuroscience and Urology Service Lines with all Ionising Radiation legislation for use with external beam and sealed source radiation therapy

To provide a mandatory Quality Control programme for equipment used for radiotherapy including local and national dosimetric inter-comparisons

Compliance with cancer standards, improving outcomes engaging with commissioners – to provide radiotherapy with minimal delays

To complete all scheduled and unscheduled maintenance of medical devices in accordance with quality targets and as part of a risk management programme in accordance with Medicines and Healthcare products Regulatory Agency (MHRA) guidance

To have efficient clinical technology work processes which are supported by good equipment management information

To provide and continue to develop a successful Medical Equipment Library

To promote and support the safe use of ionising radiations, to ensure safe environments for patient, staff and visitors

To provide radiation safety assurance for customers as part of a risk management programme

To provide a highly accessible and prompt service in support of medical uses of x-rays

To provide a highly accessible and prompt scientific support to Nuclear Medicine

To provide radiation protection advice and service to the highest standards

To support the wider health community in the provision of radiation protection services

To support the application of all types of technologies associated with non-ionising radiation output to ensure safe, patient centered services

To provide timely expert safety advice to Imaging for patients with implants etc. who require an MRI scan

To provide a highly accessible and prompt non-ionising adviser service (MRSE, LPA)

To provide safety assurance for the Healthy Bones service and other customers as part of a risk managed programme

To provide excellent sterilisation and disinfection services in line with evidence-based guidelines, to industry and European standards and using excellent information systems (eg, the NEXUS track and trace system)

To promote and support the safe use of surgical instruments and equipment

To provide safety assurance for customers of Sterile Services as part of a risk management programme

 

We will work with patients and partners to ensure our care is always in the most appropriate setting and we will be clear about what care we do not provide

To improve radiotherapy treatment choices and provide equal access to the World Class radiotherapy treatment for patients in the South West peninsula

To provide clinical technology services in partnership with a wide range of health care providers to support the growing use of clinical technologies in the community

To provide clinical and radiation physics services in partnership with a wide range of health care providers to support the safe and effective use of imaging technologies

To provide accredited sterilisation and disinfection services to a range of local health care providers to support them to deliver care in the most appropriate setting

 

We will make frail elderly people and those with long term conditions a specific priority, deploying our expertise across the whole care pathway

To support the adoption and application of clinical technologies in the community to support frail elderly people and patients with long-term conditions

To provide a DXA service to support patients with or at risk of osteoporosis

 

We will firstly consolidate and then develop our position as the provider of specialist services for the population of the SW peninsula and beyond

To provide scientific and technical support for all aspects of the medical device lifecycle

To maintain up-to-date scientific knowledge in specialist areas and influence key decisions regarding the introduction and use of emerging clinical
technologies and to contribute to local, national and international scientific understanding in the field

To manage successful projects

To support staff in their research ambitions from patient pathway improvements to ‘blue sky’ research

To be flexible, adaptive and responsive to the needs of our customers

To monitor our work, compare practice with others and ask ‘how could we improve?’

To provide specialist scientific and technology support to allow rapid technology adoption for radiotherapy

To have excellent asset identification and track and trace capabilities

To deliver and continue to develop a successful Rolling Replacement Programme (RRP) for medical devices

 

We will provide high quality teaching and training to develop the clinical skills which will maintain our high standards of care and compassion

To train staff to do new and different things and to have the desire to relentlessly improve services

To be an accredited training centre for medical physics and clinical engineering activities (healthcare science)

To provide excellent training in radiation safety in response to the needs of the customer

To support academic teaching programmes for radiologists, radiographers and dentists

To support safe research and the introduction of new patient care pathways which involve the use of clinical technologies to improve healthcare outcomes, as part of multi-disciplinary teams

To provide healthy bones training and support to practitioners
For the sterile services team to work with theatre teams to support the development of clinical skills

 

We will actively promote research, development and innovation to ensure clinical excellence and make the best use of resources

To provide scientific and technical support for all aspects of the medical device lifecycle

To maintain up-to-date scientific knowledge in specialist areas and influence key decisions regarding the introduction and use of emerging clinical
technologies and to contribute to local, national and international scientific understanding in the field

To manage successful projects

To support staff in their research ambitions from patient pathway improvements to ‘blue sky’ research

To be flexible, adaptive and responsive to the needs of our customers

To monitor our work, compare practice with others and ask ‘how could we improve?’

To provide specialist scientific and technology support to allow rapid technology adoption for radiotherapy

To have excellent asset identification and track and trace capabilities

To deliver and continue to develop a successful Rolling Replacement Programme (RRP) for medical devices

 

We will develop courageous clinical and managerial leadership which will create an environment where all our people can flourish and innovate for the benefit of our patients

To have a healthy and motivated workforce working in environments which are safe and fit-for-purpose

To support staff to challenge existing systems of work

To work in partnership with Royal Cornwall Hospitals NHS Trust for the delivery of forward-looking medical physics and clinical engineering services for the West of the peninsula

To work with other local providers on collaboration agendas

To be recognised nationally as a leading provider of clinical technology services

To be recognised as a lead peninsula service for clinical and radiation physics

To be recognised a lead peninsula service for MRI Physics support

To develop policy and provide leadership on the safe use and management of medical devices and radiations

To provide scientific support for nationally prescribed programmes, e.g., the breast screening programme

To be recognised as a lead peninsula service for bone densitometry

To be recognised as the preferred local area service for sterile services, provide leadership in decontamination and progress a decontamination improvement programme

To adopt the code of conduct for HCPC registered staff, for all staff