Accessibility statement for Plymouth Hospitals Charity

Accessibility statement for Plymouth Hospitals Charity

This accessibility statement applies to https://www.plymouthhospitals.nhs.uk/charity-home.

This website is run by Plymouth Hospitals Charity and University Hospitals Plymouth NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window
  • There are some contrast issues which are being rectified

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on phcharityteam@nhs.net.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We are able to access text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

We are able to access audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter in person or via video link using SignLive.

If you could contact us via phcharityteam@nhs.net in advance, so that we can ensure we have access to the correct equipment.

Technical information about this website’s accessibility

Plymouth Hospitals Charity is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to following non-compliance listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

 

There are some contrast issues, which at time of writing, are being rectified by our CMS supplier.  This impacts visited links (in normal contrast) and is non-compliant with WCAG 2.1 AA [1.4.3 – Contrast (Minimum)]. It is anticipated that this fix will be in place by early October 2020.

Content that’s not within the scope of the accessibility regulations

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. Live videos are not used on this website at time of preparation.

What we’re doing to improve accessibility

Our accessibility roadmap shows how and when we plan to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020.

This website was last tested on 07 September 2020. The test was carried out by University Hospitals Plymouth NHS Trust.

Content was tested across all pages and you can read the accessibility test report in our accessibility roadmap document. 

 

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