Patients and Visitors
This accessibility statement applies to https://www.plymouthhospitals.nhs.uk/charity-home.
This website is run by Plymouth Hospitals Charity and University Hospitals Plymouth NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 7 days.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on firstname.lastname@example.org.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We are able to access text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
We are able to access audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter in person or via video link using SignLive.
If you could contact us via email@example.com in advance, so that we can ensure we have access to the correct equipment.
Plymouth Hospitals Charity is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to following non-compliance listed below.
The content listed below is non-accessible for the following reasons.
There are some contrast issues, which at time of writing, are being rectified by our CMS supplier. This impacts visited links (in normal contrast) and is non-compliant with WCAG 2.1 AA [1.4.3 – Contrast (Minimum)]. It is anticipated that this fix will be in place by early October 2020.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. Live videos are not used on this website at time of preparation.
Our accessibility roadmap shows how and when we plan to improve accessibility on this website.
This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020.
This website was last tested on 07 September 2020. The test was carried out by University Hospitals Plymouth NHS Trust.
Content was tested across all pages and you can read the accessibility test report in our accessibility roadmap document.