To get in touch with University Hospitals Plymouth, please use the information below.
General enquiries
Call switchboard on 01752 202082 or fill out the form below
Advice, Feedback and Concerns
Find the service that is right for you. We are here to help whether you need advice and information, would like to give feedback, a compliment or share your concerns.
Advice and help with services
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Get advice on finding health information and guidance
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Find information about hospital services
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Raise a concern about the care you have received
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Suggest service improvements
Ward feedback or issues
You can speak to a matron about
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Your experiences when you were on the ward
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Improvements that could be made
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Feedback about staff or the service you received
Give feedback and compliments
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Say thank you to a staff member or team
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Give feedback on the care you received
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Help improve services
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Join the patient council to improve services
Make a complaint
Cancelling and rebooking a day patient (outpatient) appointment
Access to Medical Records
Find out how to request your medical records, someone else’s medical records or medical records of a deceased person.
Freedom of Information Requests (FOI)
The Trust publishes information about the organisation on this website. You can find out more about this on our:
If you are unable to find the information you require then the Freedom of Information Act 2000 also gives any individual the right to request corporate information that University Hospitals Plymouth NHS Trust holds. This does not include personal information.
Media contact
The Communications and Engagement team at University Hospitals Plymouth NHS Trust is responsible for coordinating and facilitating the Trust’s media relations, including social media, and should be the first point of contact for all journalists. To ensure the safety of our colleagues and confidentiality of our patients, all media enquiries, including requests for Trust statements, filming requests for any of our sites, patient condition checks, and requests for patient and staff interviews, should come directly to the Communications and Engagement team.
Individuals representing the Trust should not be contacted by journalists and no filming or photography may take place on any Trust site without prior permission from the Communications and Engagement team.
Opening hours:
The Communications and Engagement team is available from 9am to 5pm, except on Public Holidays
Telephone: 01752 432666
Email: communications.phnt@nhs.net
Out of hours:
For media enquiries out of hours, please call the hospital switchboard on 01752 202082 and ask for the on-call manager.
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