Outpatient appointment rebooking and cancellation

If you would like to rebook or cancel an outpatient appointment, please use our "Outpatient appointment rebooking and cancellation request form".

For appointment rebooking or cancellations due to take place in less than 24 hours, please let the department know as soon as possible so that your appointment can be given to another patient. The relevant contact details should be in your appointment letter. If you can't find them, please contact us via our main switchboard on 01752 202082.

Once you have clicked on the link, you will be presented with a 2-page rebooking/ cancellation online form to complete You will be asked to complete a set of questions, which will ensure your appointment is rebooked or cancelled correctly.

The form can be used by patients, carers, guardians, and other relatives on behalf of the patient. Please ensure you have the following patient related information to hand, prior to completing the form:

  • Patients full name
  • Patients date of birth
  • Patients address
  • Patients NHS number (if known)
  • Date of appointment you wish to change
  • Speciality of the appointment you wish to change

All requests will be actioned within the following timeframe:

2 working days Monday - Friday 08:30-17:00 
3 working days during weekends and bank holidays 

If you have requested for the appointment to be rebooked, the department will call to book this with you, at a new convenient date and time.

Outpatient appointment rebooking and cancellation request form

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