Day patient (Outpatient)

If you have an appointment in a hospital or clinic but do not need to stay overnight, it means you're being treated as an outpatient or a day patient. You may be having an appointment for treatment, diagnosis or a procedure.

Your Outpatient Appointment

Outpatient appointment rebooking and cancellation

Video consultations

PIFU: Patient Initiated Follow-Up

Day Case Surgery


Hospital Stay (Inpatient)

If you have been referred to hospital for an operation or test and you need to stay overnight, it means you're being treated as an inpatient.

Your Inpatient Stay

Overseas Visitors

The National Health Service (NHS) is a residency-based healthcare system that works on the concept of ordinary residence. An  overseas visitor is anyone who is not ordinarily resident in the United Kingdom (UK), and as such may be subject to charge for healthcare received during the course of a visit to the UK.

Overseas Visitors

Feedback and complaints

We are committed to providing a high-quality service for all our patients and will do everything possible to make sure that your visit or stay in hospital is satisfactory. We are constantly developing the services we provide to patients and visitors and welcome your views on how we can improve. 

Comments, suggestions and concerns

Patient Advice and Liaison Service (PALS)

Meet the Matrons

Tell us what you think

The Patient Council

The Patient Council aims to enhance patient involvement and engagement with the hospital and help improve its service to our local people. The Patient Council is made up of 11 patient representatives who attend monthly meetings to share their experiences at our hospital and provide broader feedback from patients and the public and act as a sounding board for ideas.

The Patient Council

Meet our Patient Council

Patient Experience


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