Patients and Visitors
Carers have an important role in the effective and safe delivery of treatment and care of patients in hospital; this role will often cross the boundaries between the patient’s home and the hospital setting. It is important that we are able to identify, involve and support Carers in the clinical setting in order to get the care of the patient right.
At University Hospitals Plymouth NHS Trust we promote the patient Carer relationship; ensuring that the Carer is able to continue in the caring role to improve the inpatient experience, promote well-being and support the discharge process. For some groups of patients the involvement of their Carer is important in the delivery of care in hospital, e.g. children, patients with dementia, those with a Learning Disability and patients on an End of Life pathway.
There is now a Carers Support Coordinator based at Derriford Hospital on Level 7 in the Discharge Office on a Monday and Thursday from 10.00am – 4.00pm.
They are based at Derriford to offer support to unpaid carer’s who are looking after a family member or friend who is in hospital. If they wish, we can undertake a statutory carers assessment with them to help them think about the ways caring will/does affect their life
The carer’s themselves may need someone to talk to about:
If you are looking after or supporting a family member or friend then it may really benefit you to be made aware of our service and the support we offer. We are happy to come up and chat with carer’s on the wards if we are available, or we can contact you at a later date if you are happy to leave your contact details.
The contact number for our team based at Derriford is 07305 007 985. Please leave a message and a contact number if nobody answers as we will get back to you as soon as we can.
Carers themselves may have specific needs whilst they are supporting someone in hospital. The NHS recognises the need to care for Carers. More information regarding this can be found on the NHS Choices website
Our Carers Policy can be found here.
There are many local agencies available who provide support and information for Carers across Plymouth, Devon, Cornwall and Torbay:
These services are offer a range of support and this may include:
Caring for Carers
Caring for Carers Plymouth is dedicated to improving the quality of life of local carers. We do this by providing quality information and practical support to any carer aged 18 and over who is providing unpaid care to someone in the city of Plymouth.
We recognise the important work carers do and understand they may need support themselves.
For further information and to register please contact the Carers Hub direct:
Tel: 01752 201890
Did you know that you can complete your Carers survey online? The feedback you provide is invaluable in helping us to improve our services.