Access to Medical Records

The doctor and team of health professionals caring for you keep records about your health and any treatment and care you receive from the NHS.  These records help to make sure you receive the best possible care.  The records may include:

• Basic details about you, such as address and next of kin.
• Details of your ongoing care.
• Information about past hospital appointments and admissions.
• Results of investigations such as x-rays and laboratory tests.

You have the right to apply to see, or have a copy, of your health records.  This can be arranged through our Disclosure Team.  Maximum charges are set down by law. The Data Protection Act 2018 came into effect on 25th May 2018.  When this regulation is introduced there will be no charge for these requests except in specific circumstances, such as if the requests are manifestly unfounded, excessive or if it is a request for further copies.

You can get more information from:

Disclosure Team
Plymouth Hospitals NHS Trust
Central Records Library
Bush Park
Plymouth
PL6 7RG

Direct Dial: 01752 431678

Email: UHPDisclosureTeam@nhs.net

Subject Access Requests

To make a request for personal information that the Trust may hold about you (Subject Access Request) please download and complete this form . Once it is returned to UHPDisclosureTeam@nhs.net your request will be processed.

Right to Rectification of records

In accordance with current Data Protection Legislation you have the right to have your records rectified in cases where the information held is inaccurate or incomplete.  However, diagnosis and clinical opinion is a matter of clinical judgement and cannot be changed solely at the patient’s request.  Please contact the Disclosure Team at the above address for more information.

How the Trust manages your personal information? 

For more information, visit the managing your personal information page.