Patients with life-threatening or serious conditions should go to the Emergency Department.
95% of our patients are seen within the waiting times shown for our emergency department.
The Minor Injury Unit is an alternative when an injury is not considered life-threatening, but still requires urgent treatment. They can see a range of minor injuries and minor illnesses.
Please use our Emergency Department if you think you or a loved one have a life-threatening condition such as a heart attack, stroke, become unconscious, have difficulty breathing, or have a significant blood loss. Find more information on our Stay Well page.
If you urgently need to see a GP when your surgery is closed and it can't wait until it re-opens, call NHS 111.
NHS 111 can put you in contact with the GP out-of-hours service, which can arrange for you to see a healthcare professional in evenings & at weekends. NHS 111 is available 24 hours a day, seven days a week, and is free to call from landlines and mobile phones. It includes a full range of health services, including doctors, community nurses, emergency dental care and late opening chemists. NHS 111 is also online at 111.nhs.uk.
If your injury is not serious you can get help from a minor injuries unit (MIU) rather than go to the emergency department. You will be seen by an experienced nurse, without an appointment. X-ray is available at some locations. More information here
Patients in Devon are now able to consult their GP from home using e-Consult when surgeries are open
If you have a minor illness or ailment then visit your local pharmacist. They can help with expert advice and over-the-counter remedies. If you’re suffering from a cough or cold, visit your local pharmacist, they can help you choose the right medicine. You can speak to your pharmacist for confidential expert advice and over-the-counter treatments for a wide range of common illnesses and complaints, such as stomach upsets, allergies, water infections, sticky eyes, cuts, nappy rash, skin conditions and coughs and colds. Find more information on our Stay Well page.
If you have a long term condition, care for someone, or are pregnant please make sure you’ve had your flu jab. #flufighter
If you or someone you care for requires repeat medication, make sure you have ordered and collected any prescriptions before they run out. Contact your GP practice as soon as possible to organise prescriptions.
Collect relatives and loved ones as soon as they are ready to leave hospital. This frees up beds for patients coming in as emergencies. Find more information on our Stay Well page.
Unsure what to do when your child has a high temperature? Get expert advice by downloading the free HANDiapp. Find more information on our Stay Well page