Patients and Visitors
Covid-19 - Please consider if it is appropriate to make FOI requests during this period
Our clinical staff and those that support them are currently managing the impact of Covid-19. Whilst the Trust remains committed to transparency it is of the upmost importance that we focus on the care of our patients at this time.
We therefore ask you not to submit FOI requests during this period if possible. Our appeal contact details are below. Please also refer to our proactive publications and disclosure logs
The Freedom of Information Act 2000 provides individuals with a right of access to corporate information held by the Trust. In most circumstances, the Trust will aim to action the request within twenty working days providing that the information is not exempt from disclosure.
Before you make a formal request under the Freedom of Information Act 2000 please check whether the information you are seeking is already published on our website through the links on the side.
All requests for information under the Freedom of Information Act 2000, should be sent in writing either:
By e-mail to: firstname.lastname@example.org
Or by post to:
The Trust is happy to assist you in making a request and advising on the appropriate format. Please telephone us to discuss your requirements on 01752 431058.
Please do not send requests for personal information to the Freedom of Information Team but follow this link Access to Medical Records
Note: The Trust does not translate documents
There are twenty three exemptions under the Freedom of Information Act 2000, some of which are 'absolute' and some 'qualified'. If an exemption applies, but it is 'qualified' this means that the Trust must decide whether the public interest in exercising the exemption outweighs the public interest in disclosing the information. If the Trust decides not to disclose the information, then we will advise you of this, specifying the exemption in question and why we feel it applies in these circumstances.
The Publication Scheme is a guide to the corporate information the Trust publishes. We have a duty to produce and maintain a Publication Scheme in accordance with the Model Publication Scheme produced by the Information Commissioner’s Office (ICO). The aim is to promote greater openness and transparency by making corporate information of Public Bodies accessible to you in an agreed format.
The Publication Scheme comprises seven classes of information (known as Definition Documents) as detailed in our Publication Scheme. In order to access this information, simply click on the highlighted word(s) contained within the relevant section of the Publication Scheme. In the majority of cases, the information will be available electronically and can be downloaded from the Trust's Website. If you require a paper copy of either the Publication Scheme or a particular document posted on the Scheme, then please contact the Freedom of information team email@example.com. There may be a charge levied in respect of this service.
The Trust publishes our responses to Freedom of Information requests in a disclosure log. This can be accessed by clicking the links to the left of the screen. Please note that the content of each response was correct at the time it was disclosed.
The Trust, for its part, is happy for you to reuse any of the information supplied in compliance with the open Government Licence terms. Please go to: http://nationalarchives.gov.uk/documents/information-management/ogl-user-guidance.pdf. The Trust does not permit the forwarding or sale of staff/departmental contact details and a specific 'Re-use of Information Regulations' request is required for such purposes.
If relevant, you will need the permission of other information owners. This can occur when you receive or access a document that is co-authored, or where the ownership is with another organisation. Provision under both the Freedom of Information Act 2000 and Envrionmental Information Regulations 2004 does not entitle you to re-use the information without appropriate permissions. Use must be in compliance with an open Government licence or other agreed terms.
University Hospitals Plymouth NHS Trust publishes FOI compliance statistics in line with the Cabinet Office's Code of Practice (July 2018). Quarterly statistics will be published towards the end of the month following each quarter. For example, Quarter 1 (Apr - Jun) will be published at the end of July.
If you are unhappy with a response to a Freedom of Information request then you have the right to request that the Trust conducts an internal review.
By e-mail to: firstname.lastname@example.org
Or by post to
If you have any comments about the Publication Scheme or if you have any difficulty in accessing any of the information posted in the Scheme, then please contact the team as above.
For further information about the Freedom of Information Act 2000 or if you wish to complain about the Trust’s response following an internal review, please visit the Information Commissioner's Office (ICO) website at www.ico.gov.uk
The UK regulator for Data Protection Legislation can be contacted as follows:
Information Commissioner’s Office (ICO)
Information Commissioner’s Office
Wycliffe House Water Lane
Environmental Information Regulations 2004
The Environmental Information Regulations 2004 provide individuals with a right of access, subject to various exceptions, to environmental information held by public authorities.
Environmental information includes information on:
The process for requesting information under the Environmental Information Regulations 2004 is the same as the process for requesting information under the Freedom of Information Act 2000. Please use the same contact details.
For further information about the Environmental Information Regulations 2004, please visit the ICO website at www.ico.gov.uk
Charges which may be made for information published under either the Publication Scheme or disclosed via the Freedom of Information Act 2000, and/or Environmental Information Regulations 2004
|Type of Information||Charge £*|
|Information obtained via the Trust's Website (including the Publication Scheme)||Free of charge|
|Single page printouts produced from the Trust's Website||Free of charge|
|Multiple page printouts produced from the Trust's Website||0.25 per sheet|
|Leaflets, brochures and 'glossy' publications||Free of charge|
|Photographic images||7.50 per image|
|Information supplied via CD or DVD||25.00 per recording|
|Inspection of documents at the Trust's premises||Free of charge|
|Information requested under section 1(1) of the Freedom of Information Act 2000|
|Information supplied under the 2000 Act where a Fees Notice has been issued by the Trust||Specified within the Fees Notice**|
|Information supplied under the 2000 Act where a Fees Notice has not been issued by the Trust||Free of charge|
|Information requested under section 5(1) of the Environmental Information Regulations 2004|
|Information supplied under the 2004 Regulations where an Advance Payment Notice has been issued by the Trust||Specified within the Advance Payment Notice***|
|Information supplied under the 2004 Regulations where an Advance Payment Notice has not been issued by the Trust||Free of charge|
* If a charge is to be made, then payment will be requested and collected prior to the information being disclosed.
** In the event that it is estimated that the labour costs incurred in actioning the request will exceed £450.00 (based on a rate of £25.00 per person per hour), the Trust will either issue a Fees Notice or exercise its right not to action the request under section 12(1) of the 2000 Act.
*** An Advance Payment Notice will be issued under the same circumstances as a Fees Notice.