#1BigTeam App - Accessibility Statement


Accessibility statement for #1BigTeam App

This accessibility statement applies to the #1BigTeam app.

This app is run by University Hospitals Plymouth NHS Trust using the AppMachine platform. This is a staff-specific app and we want as many people as possible to be able to use this app. For example, that means you should be able to:

  • change colour and contrast of the app by a smartphones inbuilt functions.
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the app using just a keyboard
  • navigate most of the app using speech recognition software
  • listen to most of the app using a screen reader

We’ve also made the app text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this app is

We know some parts of this website are not fully accessible:

  • Not all image sections allow alt text. This primarily impacts decorative images and third-party adverts – menu buttons are accessible.  
  • There is some loss of menu text when scaled over 200%. This is mostly minimal as header are kept short.
  • Smaller screens require portrait orientation to retain menu functionality.
  • Some older PDF documents are not fully accessible to screen reader software. These are being phased out.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with this app

We’re always looking to improve the accessibility of this app. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact communications.phnt@nhs.net.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We are able to access text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

We are able to access audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter in person or via video link using SignLive.

If you could contact us via communications.phnt@nhs.net in advance, so that we can ensure we have access to the correct equipment.

Technical information about this website’s accessibility

University Hospitals Plymouth NHS Trust is committed to making its app accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The app has some in-built sections which do not apply adjustable alt text to images. These instances are few and mostly decorative, but include third-party advertisements which contain text in the image. The level of development time is being identified to see how this issue can be rectified.

Two types of non-compliant PDF are present within the app, which will be migrated to accessible html-based versions by October 2021.

What we’re doing to improve accessibility

Our accessibility roadmap [xlsx] 27KB shows how and when we plan to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on 16 June 2021. It was last reviewed on 21 June 2021.

The app was last tested on 15 June 2021. The test was carried out by University Hospitals Plymouth across all app-specific pages*.

You can read more about the testing process in the Accessibility Roadmap Document [xlsx] 27KB .

The app acts as a means of curating existing content from the Trust’s website into a single location for the convenience of staff. Therefore, this accessibility statement should be viewed alongside the accessibility statement for the Trust website.

*Three criterion were not tested on this date, as they require a specialist keyboard to test the mobile app.  Based on other tests, it is understood these will pass. Suitable hardware is being acquired to test and validate these criterion for a future revision.

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