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Missed Appointment - patient survey

Thank you for following the link you received in the text message or letter from us.

We have you or your dependent, recorded as not attending a recent Outpatient Appointment (DNA). By completing this short survey will provide University Hospitals Plymouth with an understanding of why patients fail to attend their appointments and what we as a Trust can do to improve and support future attendances. The information you provide will not impact future Outpatient appointments.

About the survey

  • The survey should take no longer than 10 minutes.
  • We would be grateful if you could respond within 14 days of this communication from us.  
  • You will need your NHS number. Find your NHS number.

Complete the survey

Contact us

If you need support in completing the survey, please contact our team on:

email plh-tr.uhpvalidation@nhs.net. Please include:

  • Full name
  • NHS number
  • Contact number

Call us on 01752 439701