Mitch Persad - Improvement Facilitator

Q1: How long have you been working with the Quality Academy team?

I joined the team on the 18th August 2014.

Q2: What other experience have you had working in the NHS?

  • Theatre anaesthetic and recovery nurse practitioner for 10 years
  • Directorate manager for 1 year
  • Nurse manager in anaesthetic and theatres for 19 years

Q3: Can you list your relevant qualifications;

  • Registered General Nurse ( RGN )
  • BSc (Hons) in health studies
  • Coaching For Change 2 day workshop
  • PMI Yellow belt training

Q4: What do you enjoy most about Improvement Practice or working with the QA team?

I enjoy most getting involved and working on various projects with the team, making a difference to patients and the care they receive. I also enjoy working in a team with individuals who have varied skill sets, learning from each other and utilising knowledge and skills learned, to deliver successful projects and make improvements within the organisation.

Q5: What do you see as the biggest challenges facing the NHS in the next 5 years?

I believe the biggest challenges facing the NHS in the next year are staff recruitment / retention all grades of staff including consultants and junior doctors as well as adequately allocated / prioritised resources affecting service provision and patient care.

Q6: What work have you been involved in recently, and what work are you most proud of?

I have recently been involved with the 7 day working project with NHSE as well as Sau 14 hour compliance and ED and hot floor improvements.

Q7: What are your aspirations for the organisation, in terms of improvement practice, over the next two or so years?

For staff to take a more proactive role in making improvements within their individual areas, with engagement and support from staff and senior colleagues.


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