Patients and Visitors
Booking Your Appointment
On receipt of a referral from your consultant, it will be categorised by an Occupational Therapist and we will contact you either by telephone or letter. The letter will be inviting you to call us to arrange your appointment at a mutually convenient time. The best times to call us are indicated on the letter. We will explain where to go and what you can expect on your first visit.
Once your appointment is booked with us you will receive a confirmation letter (if time allows).
Appointments are available Monday to Friday between the hours of 08:30 and 16:15. Please make us aware if you have any additional needs at time of booking, for example if you require a translator.
Cancelling or Changing Your Appointment
Please try to attend you pre-arranged appointment whenever possible to avoid delays in you treatment. If however you need to cancel or change your appointment please give us a minimum of 24 hours notice if possible. This allows us time to offer your appointment to another patient. To contact the department use the appropriate telephone number below.
Occupational Therapy Reception - Tel: 01752 432220
If you cancel or change more than 2 appointments, or if you fail to attend a pre-arranged appointment without giving us notice and good reason you may be discharged back to your referrer in line with Trust policy.
Before your appointment
Please aim to arrive early for your appointment as parking can be difficult. If your appointment is at Derriford you may wish to use the ‘Park and Ride’ facility.
At your appointment
At your first session your occupational Therapist will carry out an initial assessment of your problem. This will involve checking some details with you, asking you several questions and then undertaking some assessment. Your Occupational Therapist will then discuss your condition with you and devise a suitable management plan to meet your individual needs. Your initial appointment may last up to an hour and follow up appointments up to 45 minutes. You may bring a chaperone or family/friend with you if you wish.
As Plymouth Hospitals is a teaching hospital, student occupational therapists may be involved in your care. Students are always supervised by qualified staff and this will not affect the quality of your treatment in any way. We will always make you aware if you will be seeing a student and please tell us if you do not want them to be present or involved.
After your appointment
After your appointment a suitable management plan will have been devised and discussed with you. Your Occupational Therapist may wish to rebook you for further sessions or may refer you to other services if necessary.