Patients and Visitors
Due to the current pandemic we are unable to accept new applications at this time, but please keep checking this page for updates
If you have ever visited or stayed at Derriford Hospital the chances are you will have come into contact with one of our 550+ volunteers. You may have been helped by a Hospital Guide; chatted to a ward visitor; bought something in one of our Leagues of Friends’ shops or café; borrowed an RVS library book; completed a patient survey; had a lift in the Hospital Buggy or simply listened to Hospital Radio.
Our Trust welcomes volunteers to complement the work carried out by paid staff and there is always room for more. As a Trust volunteer you’ll gain a unique insight into hospital life, receive relevant training (both of which will be great for your cv or life experience), as well as being a valuable part of our #1BigTeam.
In return we ask you to be reliable and committed, attending regularly for at least six months. Our minimum age for most of our roles is 16 unless specified, but we have no upper age limit!
You can read about the variety of opportunities available below, but if you would like to find out more please email us at: firstname.lastname@example.org
If you enjoy driving, and love being outdoors, the role of Buggy Driver will suit you down to the ground! This opportunity involves transporting patients and visitors from our Mobility Centre the short distance to the main entrance, and other parts of the hospital using a new electric buggy. You’ll need a clean driving licence and be medically fit, but as part of a small team, your commitment could be as little as 2 hours per week. See Buggy Driver task description for more information. Minimum age 25.
Mobility Centre Guides
To complement the Buggy Service, we are looking for volunteers to be based in our new Mobility Centre, signposting patients and visitors and keeping them company while they wait for the buggy. The Mobility Centre is open every weekday and volunteers carry out either a morning or afternoon ‘shift’.
Ward Visitors: If you would like to get involved on the wards, helping our patients, why not think about becoming a ward visitor? Your role could include talking (and listening) to patients, helping with meals and refreshments, running errands or bed making. You would normally visit the same ward on the same day each week and become part of the team. Ward visiting is available every day and hours can usually be tailored to suit the individual, which is ideal if you are working, studying or retired! If you are considering a career in healthcare, this role offers an ideal opportunity to find out more about professions such as nursing, medicine, physiotherapy,
occupational therapy, speech and language therapy, dietetics and many more. See Ward Visitor task description for more information.
Patient Surveys: We are keen to know what patients think about their stay in hospital. Using an iPad (training is provided and it’s really not complicated) volunteers seek patients’ views to help us improve our services and also let us know what we are doing well! See Patient Surveys task description for more information.
Hospital Guides: If you enjoy walking and talking then showing people around the hospital could be for you. Based at the reception desk, Hospital Guides are never at a loss for something to do. See Hospital Guide task description for more information.
Outpatient Clinics: We are seeking volunteers for our busy outpatients areas to meet and greet visitors and patients, help them to book in and find their way to their clinic. This is a varied and interesting role. See Outpatients Clinic task description for more information.
Hospital Radio: Volunteers can be found presenting shows, helping with administration, behind the scenes or fundraising for this award-winning station. Why not listen first on 87.7fm in the Plymouth area.
Derriford Hospital League of Friends: Derriford Hospital League of Friends has a gift/fruit shop and a bookshop in the main concourse. Volunteers attend a 2-3 hour shift, usually once a week. Minimum age is 18 for shop volunteering.
The League of Friends is also keen to recruit new members to its management committee and is actively seeking applications for the roles of Treasurer, Secretary, Fund Raising Secretary, Recruitment and Promotion. The committee meets one afternoon per month.
If you would like to find out more about helping with the League of Friends, please leave your contact details in the League of Friends Shop in the main concourse on Level 6 and a committee member will get in touch with you.
Royal Voluntary Service Library: The Library trolley service offers patients a choice of books to borrow while they are in hospital and the library itself is open to patients and staff on Mondays and Thursdays. Volunteers visit the wards with the trolley and are on-hand in the Library when it is open.
Department of Pastoral/Spiritual Care: Volunteers can help in the chapel in a number of different ways, ranging from administration, pastoral ward visiting or assisting patients to the chapel services on Sunday, as part of a church team. Volunteers are also welcome to provide and arrange flowers, on a rota, for the chapel itself.
Mustard Tree/Macmillan Centre: This day centre for cancer patients and their relatives gives volunteers the opportunity to befriend visitors and offer general help and signposting. Complementary therapies such as massage and reflexology are also provided by volunteers with appropriate qualifications and insurance.
REI Tea Bar: The Royal Eye Infirmary (REI) League of Friends runs a Teabar in the REI Outpatients Department on Level 3. It’s open daily (excluding weekends) from 10-2 and welcomes new volunteers to join the rota.