Freedom to Speak Up Guardians
The Freedom to Speak Up Guardians operate independently, impartially, and objectively to support all staff within our organisation to raise any concerns that you may have. The Guardians, whilst remaining independant, work alongside the senior leadership team to support a more open and transparent place to work, where all colleagues are actively encouraged and enabled to speak up safely.
As Guardians we will help to:
- Protect patient safety and quality of care
- Improve the experience of workers
- Promote learning and improvement
We are here to ensure that:
- Staff are supported in speaking up
- Barriers to speaking up are addressed
- A positive culture of speaking up is developed
- Issues raised are used as opportunities for learning and improvement
Call us on 01752 433381
Email us at email@example.com
Our Freedom to Speak Up Guardians
Hello, my name is Zoe and I am delighted to be one of your new team of Freedom to Speak Up Guardians within UHPNT. I am passionate about providing excellent experiences for patients and staff within the Trust and I believe the only way to achieve excellence is to empower everyone at all levels to have a voice and to enable them to be heard.
Working in such a large and busy Trust is not easy. I am a Band 6 Junior Sister on Shaugh Ward Orthopaedic Trauma Unit and have been in post two and half years. My experiences of this role have been very valuable in learning that achieving safe and effective environments for patients and staff is a continuous journey. Peoples’ needs are constantly changing and as such we as a Trust must adapt and change with them.
I know that things don’t always go as planned and I have had to deal with complaints and incidents when things go wrong. We are human and we make mistakes. I believe strongly in a culture of learning and I am proud to work within our one big team but it is everyone’s responsibility to raise concerns if they see a situation or behaviour that means a patient or colleague is not being cared for or treated appropriately and this is not always easy.
I understand that people can be worried about getting themselves or their colleagues into trouble and I believe the Freedom to Speak Up Guardian Role is essential to overcoming such fears and anxieties. Talking about difficult things is not easy yet I believe it is important to share our experiences. People need to be heard to feel valued and some people need more support than others to speak up. As a Guardian I am here to listen and to help.
Hello, my name is Mark and I am the Deputy Freedom to Speak Up Guardian at UHP.
My background and experience to enable me to carry out this role has come from hospital Pharmacy, where I have worked for over 17 years. Prior to starting my post as a F2SU Guardian I worked for nearly 6 years as a Pharmacy Technician at Livewell Southwest. During this time I was able to improve my skills and gain experience of ward based work within the wider MDT. It was an amazing experience but I always felt that I was missing something.
On reflection, what I was missing was a sense of belonging which I had from working at UHP. I started my career path as a Pharmacy Technician at UHP all those years ago and that will always stay with me. However, the opportunity to take up the role of a F2SU Guardian was a no brainer for me – being in a position to be able to listen to and support staff members Trust wide is something that has always appealed to me.
Speaking Up is not always easy, for a variety of reasons, but I hope that my skills, experience and professionalism will help bring out the confidence in other staff members to do so. Staff should feel that they are able to speak up and be listened to, without fear of negative consequence. It is vital that all staff have a confidential and safe platform to enable Speaking Up, and that’s what the Freedom to Speak Up Guardians represent.
A large part of my Guardian role is working alongside and supporting the Staff Networks through allyship, providing visual support by visiting all the UHP wards and departments and liaising with our brilliant F2SU Champions. If you are reading this and you think that a visit from the F2SU Guardian team would be beneficial to you and your colleagues, then please feel free to get in touch!
To have the opportunity to promote a healthy and open culture which positively impacts our staff members is a privilege. I feel privileged to be in this role.