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23h Stay And Postbridge Unit reach remarkable milestone

Photo of staff on Postbridge Unit

In September, 100% of patients responded to a text follow-up service with feedback of either ‘Very Good’, or ‘Good’ after receiving treatment in the department. The feedback service, which was introduced in 2019, is sent to patients who have recently undergone surgery, asking them to rate their experience on a scale from ‘Very Good’ to ‘Very Poor’.

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