Wolf Ward
Date issued: August 2023
Review date: August 2025
Ref: D-403/SC/Ward/Wolf Ward
PDF: Wolf Ward final August 2023.pdf [pdf] 128KB
Wolf ward is a Hepatobiliary, Colorectal, Oesophageal-Gastric and General surgical ward.
We have 31 beds, including 10 level one beds. The level one bays are mixed sex due to the high dependency of the patients. Within the remaining bays men and women are nursed separately.
If you require any assistance whilst you are on the ward, please don’t hesitate to ask a member of the ward team.
Ward Philosophy
We aim to provide high quality care through a holistic approach, ensuring all individual needs are met in a caring and sensitive manner. We offer an open and friendly environment where the patient and family members can express their needs. We hope to maintain self esteem, dignity and a sense of well-being and purpose to every individual whilst on our ward.
Ward Visiting Times
The ward is open to visitors from 8am to 8 pm. Visiting outside these hours can be arranged with the permission of the ward sister/nurse in charge.
To prevent the ward getting overcrowded, the number of visitors is restricted to two people per patient, at any one time.
Telephone Calls
For general information: (01752) 439677/439678
Mornings and mealtimes are the busiest time on the ward. Doctors’ ward rounds aren’t normally completed until late morning. It would therefore be appreciated, and hopefully more informative to you, if you could try to leave non-urgent calls until after 11am and avoid ringing during mealtimes.
Doctors’ Ward Rounds
The name of your consultant should be written on the board above your bed. A doctor on the consultant’s team will see you every day during the week and at the weekend if it is necessary.
Due to confidentiality, a patient’s diagnosis cannot be discussed over the telephone. If required an agreed password can be set up by the patient and nursing staff to share information with a nominated relative/friend.
If you wish to see a doctor to discuss your relative’s condition, please talk to the ward clerk or ring the ward to arrange an appointment.
Valuables
Please do not bring valuables into hospital. If this is not possible, give them to your nurse for safe keeping. Remember, the hospital does not accept responsibility for loss or damage to any personal property you choose to keep with you.
Hearing Aids, False Teeth, Walking Aids
Please inform one of the nursing team if you (or your relative/friend) normally use a hearing aid, false teeth or walking aid. It is advisable that these items are labelled appropriately.
Mealtimes
Breakfast 7am to 8am
Morning Coffee 10.30am
Lunch 12 midday to 1pm
Afternoon Tea 2.30pm
Evening Meal 5pm to 6pm
Drinks are available at any time, please ask.
Personal Food
Cold snacks, biscuits, juice etc can be bought in for patients please do not use glass containers. Due to health and safety regulations, meals bought in cannot be warmed through. Unfortunately, we are unable to refrigerate food/drinks.
Smoking
The Trust is a smoke free environment. If you would like support to give up smoking contact: Plymouth Smoking Advice Service (01752) 437177 or NHS Smoking Quit line 03001231044
Patient Advice and Liaison Service (PALS)
If you have a concern, problem or worry about your care or some aspect of the service provided and would like help from someone other than the ward staff, you can contact the PALS. Office on Level 06 or (01752) 439884
Your Comments
If you have any comments about the care or service provided on the ward or ideas for improvement, please do let us know.
Ward Sister: Hannah Webber
Ward Matron: Sue Clemow
