Welcome to Plymouth Hospital NHS Trust Audiology Services

Audiology is the science of hearing and vestibular (balance) function. The audiology service sees patients of all ages who have hearing and balance disorders. We carry out a variety of different tests, depending on the age and ability of the patient, and whether they have any specialist hearing problems, including hearing loss and tinnitus. Once tests are completed the team can make recommendations and provide appropriate rehabilitation. The department also tests patients who are suffering with their balance or dizziness. 

Plymouth Hospitals NHS Trust is the largest provider of adult hearing services in the South West Peninsula, seeing over 30,000 patients each year. The service is offered to patients from Plymouth, North and East Cornwall, South Hams and West Devon, with clinics held at our main hospital site in Plymouth, as well as a number of community hospitals and health centres across this area. We also carry out domiciliary care for people who are housebound, at the request of the GP. 

The audiology service provides a holistic approach to audiology services for both adults and children of all ages, including the following: 

  • Community newborn hearing screening programme, including the provision of screening to the Neonatal Intensive Care Unit babies and Automated Auditory Brainstem Response in the community
  • Community paediatric assessment via referral from public health, GP or hospital consultant
  • Paediatric Audiology
  • A specialist paediatric hearing aid service for the Plymouth Hospitals footprint
  • Hearing aid services for adults via direct referral from GP or via consultant referral for people with multiple difficulties
  • Specialist audiological services, including bone anchored hearing aids, balance assessment and rehabilitation, clinics for adults with learning disabilities and/or complex needs
  • A comprehensive hearing therapy service. 

Clinics in the community are held for children and adults and an open access repair service is available. Paediatric clinics are held at Ivybridge, Kingsbridge and Tavistock and adult clinics at Kingsbridge, Tavistock, Liskeard and Launceston. The clinics are held mostly once a month or fortnightly by appointment. 

Repair service

The drop-in hearing aid repair service is closed. Please do not attend the Audiology department unless you have a booked appointment.

The technicians are available on the phone or via e-mail Monday- Friday (9am- 5pm). If your hearing aid needs repairing we will arrange an appointment time for you to attend the department. We can also answer technical questions over the phone or post out supplies (e.g. tubes or batteries). 

You can contact them via phone: 01752 430846 (The phone lines can sometimes be very busy so please leave us a message if you are unable to get through).

Or Email: plh-tr.audiologytech@nhs.net

To help us find you on our patient system. Please provide your name, date of birth, and address (or name and hospital number if you have it).

Alternatively you can post your hearing aid in to us and we will return it to you as soon as possible.

Post to:     

Audiology Department

Level  7


Derriford Hospital



 If you need advice or supplies the technicians are still here and available Monday- Friday.

You can contact them via phone: 01752 430846

Or Email: plh-tr.audiologytech@nhs.net

To help us find you on our patient system. Please provide your name, date of birth, and address (or name and hospital number if you have it).


Repairs at outreach clinics can be arranged by appointment at the following centres:

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