Our Services

Virtual Coffee and Chat

Every Thursday 10.30-11.15, join via Zoom. For meeting log-in details, call 01752 430060

1. Obtain meeting ID and password from the Mustard Tree

2. Download 'Zoom' to your device via the App Store (iOS) or Play Store (Android). Alternatively, visit www.zoom.us

3. Click 'JOIN THE MEETING'

4. Enter Meeting ID and password

5. Click 'Join Audio'

6. Click 'Start Video' to turn on device camera (option)

Meeting will only start commenced once the Mustard Tree host has joined.

 

1:1 with Support Specialist 

Book your appointment for a 1:1 with a support specialist

The Cancer Support Specialist works with patients and/or carers to provide a supportive, informative discussion of varying complexity

This discussion may be about the cancer diagnosis but also around any other issues that may be affected by a diagnosis. Concerns can be wide and varied and the Cancer Support Specialist is able to facilitate discussions regarding any issues that may be of concern to you or your family in a sensitive, compassionate and timely manner. In agreement with the individual, they can also signpost or refer to specialist services. 

 

Benefits Advice & Grants 

Book your Benefits advice appointment.

We appreciate that during times of prolonged treatment, your finances can alter radically. Often, it is better to seek advice before taking action, as this may affect future entitlement to benefits etc.

If you are not sure whether you are entitled to any financial support or you are seeking general advice, you can request an appointment with our Macmillan Benefits Advisor. They can advise on whether you are entitled to any benefits and can even help with the application process. They can also signpost you to further advice or support.

The Benefits Advisor is also able to access a range of grants for those patients who are experiencing financial hardship as a result of their diagnosis or treatment. this can include help with travel costs to and from hospital if required. These grants include: Macmillan Cancer Support and The Plymouth and Cornwall Cancer Fund (these grants are means tested).

If you feel we can be of help, please discuss with a Support Specialist or self-refer to our Benefits Advisor using the link above. All appointments are currently taking place over the telephone.

 

Complementary Therapies 

Self-refer for a complementy therapy appointment

We offer a range of tools and techniques to help you to create a sense of wellbeing; to begin to release stress, tension and anxiety; to promote the relaxation response and to support your self-care.

We will do this by offering you one to one sessions with one of our complementary therapy team via the telephone or the hospital Attend Anywhere video link.

These sessions will be individual and tailored to you and could include:-

• Breathing exercises
• Relaxation
• Guided visualisation
• Simple, gentle movement
• Guided hand reflexology
• Mindfulness

Initially, we will telephone you to discuss the best way forward for you and to book you in for your first session.

Reflexology therapy works on all the systems of the body sending messages to balance the organs and their functions.  Reflexology can help people being treated for cancer through the relaxations process and it may also help with some of the treatment side-effects such as neuropathy of the hands or feet, it may also increase energy levels and help to reduce the feelings of sickness or pain. 

Counselling Service

A confidential counselling service is available for cancer patients, their carers and family. If you are experiencing stress, anxiety, depression or other difficulties, you can speak with a Support Specialist, who will be able to discuss the best option for you and refer you for counselling, if appropriate.

Each counselling appointment lasts approximately one hour with sessions currently taking place via telephone or video call.

 

Look Good Feel Better 

*Online booking cooming soon

Look Good Feel Better is a charity aimed at helping patients make the most of their appearance during (or following) cancer treatment. This can help to build confidence and self-esteem. They will be running virtual sessions over video call. Return soon for more information.

 

The free sessions will be run by specially trained beauty advisors and offer advice on skin care, grooming and/or makeup. Sessions are available separately for men and women. 

 

Wig Referral

For patients affected by hair loss as a result of cancer treatment, they can request a referral for wig advice and fitting. Further information about costs and financial assistance is available from a Support Specialist.

A Browns representative will contact the patient directly to book an appointment on receipt of the referral. NB: A wig referral form must be completed by your hospital doctor or nurse prior to making an appointment.

For more information about Browns, visit their website: https://www.morehairnow.com/

 

Holistic Needs Assessment

If you would like to discuss your concerns in relation you cancer diagnosis, and you are a patient of University Hospitals Plymouth NHS Trust, you can contact your Support Worker, Clinical Nurse Specialist or Mustard Tree staff. You can also print and complete a Holistic Needs Assessment here to discuss with your key worker:

https://www.plymouthhospitals.nhs.uk/hna