Cookies policy
The charity pages are a part of the main University Hospitals Plymouth NHS Trust site and as such follows the same cookie policy which can be found here
The charity pages are a part of the main University Hospitals Plymouth NHS Trust site and as such follows the same cookie policy which can be found here
If you provide us with information that you can be identified by, we will only use it as described in this Privacy Notice.
The Charity Privacy Notice was written to comply with the Data Protection Act 2018 and the EU General Data Protection Regulations (May 2018). You are not under a statutory or contractual obligation to provide personal data.
Plymouth Hospitals Charity offers you the chance to stay in touch. We can let you know about our fundraising activities, events, and how we spend donations.
We may collect the following information:
If you sponsor a person using an online giving platform such as Just Giving or Virgin Money Giving and you indicate that you would like to hear from us, they may pass your contact details to us. You should check the Privacy Statements of sites such as Just Giving before you give them your information.
If you make online payments or sign up to our fundraiser pages through our site we use a company called Enthuse:
you can find the Enthuse Privacy Statement here: enthuse.com/privacy/
We require the information for the following reasons:
If you have given consent for marketing:
You can unsubscribe from this service at any time by emailing phcharityteam@nhs.net
Internal record keeping:.
We may share your name and details of your donation with University Hospitals Plymouth NHS Trust. We might do this to make sure your donations are used according to your wishes or if you have agreed to a publicity campaign. Your information would be limited to senior members of staff only. You can let us know if you would prefer for your details to remain anonymous and we will always respect your wishes.
We will archive your data after three years if no interaction has taken place during that time.
You may be contacted every two years to check that your details are still correct and that you are happy to stay on the database. If we cannot contact you your non-financial records will be erased or anonymised. Your financial exchanges are kept for seven years by the charity in line with HM Revenue and Customs regulations.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Our legal basis for processing information about your financial transactions and your direct communications with us is legitimate interest. This includes information from emails, letters, phone calls or in person interactions. We use this information to communicate with you about the processing of your donations or requests.
Our legal basis for processing your information for marketing is Consent. We collect your Consent by sending you a ‘Staying in Touch’ form, which asks for you to opt-in to receiving information from us. You can choose how we send information to you, or choose not to hear from us. The form also tells you how to withdraw your Consent, which you can do at any time. Please let us know by emailing phcharityteam@nhs.net.
If you request that we do not contact you again for marketing purposes, we will respect your wishes. However, in certain situations, we may still have to contact you. For example: you've made a donation or payment to a ward that no longer has the same medical purpose; or an event that you are attending has options we might have to confirm, or the event has been cancelled.
We do not have any access to your medical records.
We will not sell or lease your personal information to third parties.
Unless required by law, we will not share your information with third parties for their purposes.
We do not use automated decision making or profiling tools.
You may request details of personal information which we hold about you under the Data Protection legislation. If you would like a copy of the information held about you, you can request this in writing.
If you believe that any of the information we are holding on you is incorrect or incomplete, please contact us as soon as possible, so that we can correct it.
If you have concerns or are unsatisfied with how we use your personal information you can contact the Head of Charity:
Corinne Smith, Head of Charity, Plymouth Hospitals Charity, Level 7, Derriford Hospital, Plymouth PL6 8DH.
You also have the right to register a complaint with the Information Commissioner’s Office. For more information, please visit the Information Commissioner’s Office here.
To compliment or complain to the charity you can email phcharityteam@nhs.net for a copy of our Compliment and Complaints procedure.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that external website. Please read their privacy statement carefully. We are not responsible for your protection and privacy when you visit these sites. This privacy policy does not govern those external sites.
We appreciate your support and aim to ensure that your privacy is treated with respect at all times, in compliance with the Data Protection Act 2018.
Plymouth Hospitals Charity and University Hospitals Plymouth NHS Trust are working closely to ensure that all data collected on individuals is only processed if there is a lawful basis to do so.
System Manager - Tracey Baker, Digital Development Manager phcharityteam@nhs.net
Data Protection Officer - Joanne Arthur, Head of Information Governance informationgovernancepht@nhs.net
Information Asset Owner - Corinne Smith, Head of Charity
Senior Information Risk Owner - Sarah Brampton, Director of Finance