Eye Services

Ophthalmology is the diagnosis and treatment of conditions of the eyes. Our ophthalmic services are provided in a purpose-built facilitie called the REI at International Business Park, 3 Alpha Way, Plymouth PL6 5ZF off William Prance Road (behind The Range).

The REI (formerly known as the Royal Eye Infirmary) provides a specialist service for the population of Devon and Cornwall. Providing Outpatients, Day Case Unit, Theatres and Urgent Care.

The majority of ophthalmology work is elective (outpatient, day case or inpatient) although Ophthalmology Urgent Care treats emergency cases. The REI provides a full range of diagnostic facilities incorporating orthoptics and optometry with plans to expand the dispensing element of the service.

Ophthalmologists are supported by the following specialist services:

  • Optometry: The measurement of visual refraction power and the correction of visual defects with lenses or glasses
  • Perimetry: The measurement of the field of vision (visual fields)
  • Orthoptics: The study and treatment of defects in binocular vision (using both eyes equally)
  • Medical Photography of the eyes which forms an essential element.

In an emergency

Anyone requiring urgent care should contact their local Minor Eye Conditions Service (MECS) optician or NHS111 first. If further care is required at the REI you will be referred into a rapid access clinic.

The rapid access clinics are by appointment only Monday to Friday 8:30am to 5pm, Saturday, Sunday and Bank Holidays 9am to 1pm

Outside of these hours patients with an eye emergency or sight threatening conditions should attend their Minor Injury Unit, out of hours Doctor Service, contact NHS111 or attend the Emergency Department at Derriford Hospital.

REI Location

REI, International Business Park, 3 Alpha Way, Plymouth, PL6 5ZF

How to find us

From the Plymouth City Centre

  • Head towards the A386 Tavistock Road.
  • Keep right and follow the signs for Plymouth International & Derriford Business & Retail Parks
  • Carry straight on to William Prance Road
  • Take first left (Starbucks on left, The Range on the right)
  • As you approach the mini roundabout, take second exit onto Alpha Way.
  • Carry straight on and the REI is on your left.

From Tavistock

  • Take A386 towards Derriford Roundabout
  • At the roundabout, take second exit onto Brest Road
  • Continue to roundabout
  • Take 3rd exit onto William Prance Road.
  • At traffic lights, turn right on to Alpha Way
  • The REI is straight ahead.

From Ivybridge

  • Follow Devon Expressway/A38 to Forder Valley Rd/ B3413
  • Continue on Forder Valley Road B3413
  • Take Platinum Parkway and at the top, keep left onto William Prance Road
  • At the roundabout, take the first exit, continuing on William Prance Road
  • At traffic lights, turn right onto Alpha Way
  • The REI is straight ahead.

Parking

Car parking charges are £1.20 an hour.

Unexpected stays or over-running appointments

In addition to standard parking arrangements, if your stay is unexpectedly extended either due to clinics running late or unexpected admission to hospital, then please ask the ward or department to contact the parking office on 32000 giving your car details and which car park you are parked in. 

Traveling by Bus

Plymouth CityBus service

Bus services 3442, 42A,42B42C and the 50 bus services all stop at the Tavistock Road bus stop by McDonald's.

The REI is about an 8 minute walk from Tavistock Road.

Stagecoach service

Bus services 1 and 1A stops on the Tavistock Road bus stop by McDonald's, with the REI being an 8 minute walk away.

 

Watch our drone footage of the Royal Eye Infirmary build:

 

How to collect your medicines following your appointment

What are your options?

As the REI does not have an onsite outpatient pharmacy, your clinician will discuss the most appropriate option to collect your prescribed medication.

1) Collect from Boots Outpatient Pharmacy on Main Derriford Hospital Site

Your clinician may either write a paper prescription or an electonic prescription which can be collected from the Boots Outpatient Pharmacy on the main hospital site.

2) FP10 Prescription

If appropriate your clinician can provide a prescription (FP10) which can be taken to your local high street community pharmacy for dispensing. It may be the case that your medicines need to be specially ordered for you.

3) Couriered to your home address

In some circumstances if you require a hospital only or specialist medicine, it will be delivered to your home address.  Delivery of your medicines may take a  few days and require you be at home to receive the delivery within working hours.

Where is Boots pharmacy?

Boots is located next to multi-storey car park which is a short walk from the main entrance. Please follow the signs. 

If you have difficulties with mobility, there is a shuttle bus which can collect you from the main entrance.  

If you need to break up your journey there is some dedicated seating outside the Orthopaedic outpatient department, halfway between the main entrance and the Boots store. 

Opening hours  

  • Monday to Friday - 8.30am until 6pm 

  • Saturday - 9.00am until 2pm 

  • Sundays – closed. 

  • Bank Holidays – 9.00am until 4pm (excluding Christmas Day) 


Contacting Boots outpatient pharmacy 

  • Telephone number for UHP patients (external) 01752 237930 

Parking 

If you are parked in the multistorey car park, Boots is on the ground floor, next door to Costa.  

There will be two dedicated bays close to the Boots store allowing pharmacy customers to park for enough time to pick up their prescriptions. 

In addition, there is dedicated parking for disabled customers in the multistorey car park. 

For more information, please visit the Boots outpatient pharmacy webpage.

Useful contact numbers

REI Outpatient Appointments:

01752 439308

REI Dispensing Department (Opticians):

01752 439320

Outpatient Reception:

01752 439956

01752 431648

Admissions:

01752 439316

01752 439317

01752 438943

WET AMD Coordinator:

01752 439363

01752 433288

Orthoptist and Optician:

01752 439319

Consultant Secretaries (not for appointments):

  • Mr Frimpong-Ansah: 01752 439356

  • Professor Habib: 01752 439356

  • Mr Raman: 01752 430275

  • Mr Cudrnak: 01752 439359

  • Mr O'Kane: 01752 439359
  • Mr Rainsbury: 01752 439357

  • Mrs Levy: 01752 439357
  • Miss Gajdosova: 01752 432747

  • Miss Dujardin: 01752 436228

  • Miss Stavropoulou: 01752 439354

  • Mr Chalkiadakis: 01752 439354
  • Mr Tsakiris: 01752 439355

  • Mr Nassef: 01752 432747

  • Mr Abdel-Hay: 01752 430275

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