Ophthalmology (REI - Eye Services)

Anyone requiring urgent care should contact their local Minor Eye Conditions Service (MECS) optician or NHS111 first. Find out more about the Minor Eye Conditions Service (MECS)

If further care is required at the REI you will be referred into a rapid access clinic. The rapid access clinics are by appointment only on Monday to Friday, 8:30am to 5pm and Saturday, Sunday and Bank Holidays 9am to 1pm.

Outside of these hours patients with an eye emergency or sight threatening conditions should attend their Minor Injury Unit, out of hours Doctor Service, contact NHS111 or attend the Emergency Department at Derriford Hospital.

REI, International Business Park, 3 Alpha Way, Plymouth, PL6 5ZF

How to find us

From the Plymouth City Centre

• Head towards the A386 Tavistock Road.
• Keep right and follow the signs for Plymouth International & Derriford Business & Retail Parks
• Carry straight on to William Prance Road
• Take first left (Starbucks on left, The Range on the right)
• As you approach the mini roundabout, take second exit onto Alpha Way.
• Carry straight on and the REI is on your left.

From Tavistock

• Take A386 towards Derriford Roundabout
• At the roundabout, take second exit onto Brest Road
• Continue to roundabout
• Take 3rd exit onto William Prance Road.
• At traffic lights, turn right on to Alpha Way
• The REI is straight ahead.

From Ivybridge

• Follow Devon Expressway/A38 to Forder Valley Rd/ B3413
• Continue on Forder Valley Road B3413
• Take Platinum Parkway and at the top, keep left onto William Prance Road
• At the roundabout, take the first exit, continuing on William Prance Road
• At traffic lights, turn right onto Alpha Way
• The REI is straight ahead.

Watch our drone footage of the Royal Eye Infirmary build:

 

Parking

• Car parking charges are the same as the main Derriford Hospital site. View Derriford Hospital parking charges.

• There is parking to the rear of the building which is pay and display and provision to charge electric vehicles. 

• There are disabled spaces closest to the entrance which also have provision for electric vehicles. Blue badge holders can park for free provided they display their badge correctly. 

The Trust asks that patients avoid using The Range and other nearby outlet car parks for their appointments.

 

Unexpected stays or over-running appointments

In addition to standard parking arrangements, if your stay is unexpectedly extended either due to clinics running late or unexpected admission to hospital, then please ask the ward or department to contact the parking office on 01752 32000 giving your car details and which car park you are parked in. 

 

Traveling by Bus

Plymouth CityBus service

Bus services 34, 42, 42A, 42B, 42C and the 50 bus services all stop at the Tavistock Road bus stop by McDonald's. It is about an eight minute walk to the REI.

Plymouth CityBus Timetables

 

Stagecoach service

The number 1 bus stops at the Tavistock Road bus stop by McDonald's. It is about an eight minute walk to the REI.

The number 1A bus to The George Park and Ride stops directly outside The Range on William Prance Road. It is about a five minute walk to the REI.

Stagecoach 1 Bus Route and Timetable

What are your options?

As the REI does not have an onsite outpatient pharmacy, your clinician will discuss the most appropriate option to collect your prescribed medication.

1) Collect from Boots Outpatient Pharmacy on Main Derriford Hospital Site

Your clinician may either write a paper prescription or an electonic prescription which can be collected from the Boots Outpatient Pharmacy on the main hospital site.

2) FP10 Prescription

If appropriate your clinician can provide a prescription (FP10) which can be taken to your local high street community pharmacy for dispensing. It may be the case that your medicines need to be specially ordered for you.

3) Couriered to your home address

In some circumstances if you require a hospital only or specialist medicine, it will be delivered to your home address.  Delivery of your medicines may take a  few days and require you be at home to receive the delivery within working hours.

Where is Boots pharmacy?

Boots is located next to multi-storey car park which is a short walk from the main entrance. Please follow the signs. 

If you have difficulties with mobility, there is a shuttle bus which can collect you from the main entrance.  

If you need to break up your journey there is some dedicated seating outside the Orthopaedic outpatient department, halfway between the main entrance and the Boots store. 

Opening hours  

• Monday to Friday - 8.30am until 6pm 

• Saturday - 9.00am until 2pm 

• Sundays – closed. 

• Bank Holidays – 9.00am until 4pm (excluding Christmas Day) 

Contacting Boots outpatient pharmacy 

• Telephone number for UHP patients (external) 01752 237930 

Parking 

If you are parked in the multistorey car park, Boots is on the ground floor, next door to Costa.  

There will be two dedicated bays close to the Boots store allowing pharmacy customers to park for enough time to pick up their prescriptions. 

In addition, there is dedicated parking for disabled customers in the multistorey car park. 

For more information, please visit the Boots outpatient pharmacy webpage.

REI Outpatient Appointments:

01752 439308

REI Dispensing Department (Opticians):

01752 439320

Outpatient Reception:

01752 439956

01752 431648