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UTC and MIU waiting times now available

Waiting times page screenshot

University Hospitals Plymouth is making their UTC (Urgent Treatment Centre) and MIU (Minor Injuries Unit) waiting times available to the public so that they can make an informed decision about where to receive the urgent care that they need.

This includes Cumberland UTC, Kingsbridge MIU and Tavistock MIU.

The information is readily available through UHP’s website as well as the NHS Quicker app, which also tells patients the distance between them and any NHS urgent care centres.

Our UTC at Cumberland, and our MIUs in Tavistock and Kingsbridge are open every day of the week and see patients that need urgent care with things such as cuts, small burns, sprains and certain fractures etc. Because of the type of patients that these centres see, the waiting times to be seen can be different to that of the Emergency Department at Derriford Hospital.

If patients are in doubt as to where it would be the best place for them to be seen in a particular situation, they are advised to call 111. For live threatening situations, please call 999.

The information displayed on the website and app will give the public an indication of the number of patients waiting to be seen at each location, and how long the longest waiting time is to see a practitioner or doctor (not to be triaged). The information is live and updates in five-minute intervals.

The NHS Quicker app, in addition to the waiting times, it also shows the estimated time of travel from your location to the different urgent care centres. The app was created by Nav Mustafee and Russel Parton, from Exeter University.

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