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The Mustard Tree Macmillan Cancer Support Centre is available to anyone affected by cancer (at any stage of the illness). We offer a cosy and comfortable environment for patients, relatives and carers to share concerns, ask questions and access a range of support.

The Mustard Tree Cancer Support Centre is staffed by Macmillan professionals and trained volunteers, some of whom have had a personal experience with cancer.

We are able to offer information about your illness, details of the support that is available and the opportunity to talk to someone about how you feel. We offer booked appointments and drop ins.

Our Outreach services in Tavistock, Kingsbridge, Liskeard, and Ivybridge are also open for support and guidance, please contact the centre for times and dates.

 

Opening Hours

The Mustard tree is open 9am until 4.30pm, Monday to Friday.

 

Contact Us

For more information please telephone Reception on 01752 430060. There is an answerphone so if your call cannot be answered, please leave a message and we will return your call as soon as possible.

 

Meet the Staff

You may come across a variety of staff during your contact with the Centre. Here you can find out a little bit more about who they are and what they do.

 

• Support Specialist

Our Support Specialists are all healthcare professionals by background with various Oncology experience. They are available for 1:1 appointments if you’d like to discuss your concerns or if you have any questions. For medical concerns, they will signpost you to your clinical team but they can offer emotional support and self-management techniques.

 

• Physiotherapist

A physiotherapist is available by referral only and can refer onward to some of our physical activity programmes. Speak to your clinical nurse specialist (CNS) team or a member of the Mustard Tree Team for a referral.

 

• Benefits Advisor

A Cancer diagnosis can sometimes have an impact on your finances, especially if you are unable to work during or after treatment. We have a Macmillan Benefits Advisor who is able to offer advice on whether you are entitled to any benefits and can even help with the application process. They can also signpost you to further advice or support.

 

• Counsellor

We have a team of qualified counsellors with specific cancer training. Following a consultation with one of our Support Specialists, they can refer you, if this option is right for you.

 

• Complementary Therapist

Our trained therapists offer specialist therapies to aid relaxation and promote a sense of wellbeing.

 

• Support Worker

Support Workers can provide Holistic Needs Assessments (HNAs), which will help to identify any unmet needs you may have. A care plan can be formulated to support you in managing your concerns.  Support Workers can also signpost you to additional support.

 

• Admin support & Centre Manager

Our team of administrators and managers work behind the scenes to help ensure the smooth running of the centre. They are responsible for operational procedures, coordinating staff rotas, booking appointments, processing donations, ordering patient information, organising staff training, education days, team meetings and much more.

 

Parking

If you are attending a booked appointment at the Centre, we have 6 free car parking spaces in the oncology car park which is accessed by a barrier and requires a code for exiting.

See our hospital site map

 

All patients who are undergoing a course of treatment and required to attend the hospital for at least 3 days in a week will be entitled to free parking.

You will also be eligible for free parking if you are attending any of the following departments for an appointment, procedure or treatment in relation to your cancer diagnosis:

• Oncology Outpatients
• The Mustard Tree (booked appointments only)
• Birch Day Case Unit
• Brent Ward

You will need to show a valid appointment letter to a member of staff on reception in Oncology Outpatients on level 2 and present your parking chip coin for validation.

For more information on these concessions please ring 01752 432000, go to the Parking Desk by the main entrance on level 6 or visit our parking page.