Phlebotomy

Opening times:

• Monday to Thursday, 8am to 5:20pm (with the last patient seen at 5:10pm).

• Friday, 8am to 4:50pm (with the last patient seen at 4.40pm).

• Closed on Bank Holidays

 

Getting here

Main Outpatients, Level 6, Derriford Hospital, Derriford Road, Plymouth, PL6 8DH

Visit our public transport and car parking page

 

How to get your blood test:

• Ask for Waiting Room 2 when you get to the main outpatient area.

• There is a small waiting room shared with other outpatient clinics.

• Take a ticket from the stand next to the phlebotomy room door. When the waiting room is full, the phlebotomy team will remove the tickets.

• You will be called in when it is your turn.

 

Waiting Times

Wait times average 30 minutes during busy times.

 

Contact us

01752 430876

Opening times:

Windsor House will be open on Monday 3 February. Go to Future Inn Hotel before this date.

• Monday to Friday, 8am to 4:30pm

• Closed on Bank Holidays

 

Getting here

Windsor House, Tavistock Road, Derriford, Plymouth, Devon, PL6 5UF

• There is allocated parking for visitors at the front of the building.

• Parking for patients is free for the first two hours. Please give your car registration number at reception on arrival.

• Parking is free for Disabled badge holders.

 

 

How to get your blood test:

• Enter the main door of Windsor House and report to reception.

• The receptionist will check your request is on the system before you enter the waiting room. You will be given a ticket by the receptionist.

• If your bloods are not booked into the system, you can call your clinician and chase these, but you will need to leave the queue and rejoin once your request is confirmed.

 

Waiting Times

• This location is exceptionally busy, and when the waiting room is full you will not be allowed access until this has been cleared.

• Wait times can often exceed 1.5 hours and patients arriving after 3pm are not guaranteed to be seen.

 

Contact us

Reception 07826 950752

Phlebotomists are part of the Assistant Technical Officer (ATO) group of staff based within the Combined Laboratory. The phlebotomy team provides a venepuncture service to both inpatients and outpatients.

For safe-sample labelling requirements and procedure please refer to the Trust document ‘Hospital Transfusion Policy’ [TRW.HGV.POL.269], Blood Sampling, section 7.

 

Main Outpatient Department, Level 6, Derriford Hospital, Plymouth

• This is the best location for patients with procedures or appointments on the same day. Please state if applicable and staff will send bloods immediately to the laboratory.

• Unless stated as urgent, samples are collected from the clinic at 11am, 2pm, 4pm and at the end of the day.

• Requests for specialist tests must also be done at this location (i.e. the samples must be kept on ice, in the dark, processed within 15 min).

 

The Community Hub: Windsor House, Tavistock Road, Plymouth

• Not suitable for urgent bloods, patients with procedures the same day, or for specialist tests. Please use the main OPD phlebotomy service at Derriford Hospital in the main outpatient's department, Level 6.

• The team will pause booking in patients when the waiting room is full and over lunchtime (12pm to 1pm) when there is reduced staff in the phlebotomy room.

• All samples are collected from the clinic and sent to the lab at 4.50 pm.

The Phlebotomy team are unable to see patients under the age of 16. For patients under the age of 16 please contact:

The Children & Young Peoples Outpatients Department

Level 12

Derriford Hospital

01752 245126 or 01752 430927