“Hello my name is Juliet Richardson and I am Matron for Health care of Elderly. Hearing from you, whether you are a patient or a family member, makes my role worthwhile, whether that is to tell me about a great example of care, or something that needs improving. I want to hear from you because direct patient and family feedback leads to improvements in our services, and positive feedback really does give great opportunities for morale boosts for our staff.
Whether your experience with us has been positive or you have some constructive feedback for the teams, we really want to hear from you. Whether you are a patient, a friend, or a family member, please do tell us about your experience. We welcome comments, compliments and constructive feedback to ensure we are improving the services for our patients.
If you want to talk to me, you can get me on email@example.com but we also run a #MeetTheMatrons online meeting, where you can book a slot to meet with me over video call and discuss the feedback you wish to give. Just use the form below to book this in."