Friends and Family Test

The NHS Friends and Family Test (FFT) is a way to give quick, anonymous feedback about our services. This helps us understand whether patients are happy with our services or where improvements are needed.

After you've completed your treatment or you're discharged from a service, you may be invited to complete the FFT.

Your answer will not be traced back to you, and your details will not be passed on to anyone. A friend, carer or family member is welcome to answer the question if you're unable to.

Find out more about the Friends and Family Test (FFT) 

Complete the Friends and Family Test survey 

Our Friends and Family Test surveys include: 

• FFT Inpatient (hospital stay)

• FFT Emergency Department (This includes Tavy, Thrushel and Hound ward)

• FFT Outpatient (day patient)

Complete your Friends and Family Test survey 

Results 

FFT data is published by NHS England every month 

We also have some of the results from the FFT in our Quality account document found in our reports publication section

Other feedback 

We have a number of ways that you can give feedback regarding our services and your care. View our feedback page for more information