Have our staff gone the extra mile?

Say “Thank You” and help us ‘Learn from Excellence’

Would you like to thank a member of staff that has gone the extra mile? Want to recognise a colleague for their exceptional work?

By completing this online 'thank you' form, the staff member(s) nominated will receive a copy of what you have written in a card. This means that the staff will get private and timely feedback that genuinely describes what they did well, what went well as a result and what we can learn from it.  You, as the nominator, can choose to include your name or not. 

Please note that due to the administrative process, a member of the Learning from Excellence team will see your message. If you would rather your details are not shared with the team, please choose the anonymous option on the form. 

Learn from Excellence


We know from feedback that getting a personal card makes staff who receive them feel appreciated and we have already taken steps to make changes to the way we do things based on the nominations that we have had.

If you have any questions or concerns please contact the LfE team via email (plh-tr.learningfromexcellence@nhs.net).

Thank you for taking the time to “Say Thank You and Learn from Excellence”.

Send a video or photo message

We know that our patients often enjoy sharing messages with those who have cared for them.

If you would like to share a message with a member of staff, or a team about the difference they have made to you, please: 

  • record a short video with your message or
  • take a photo and write your message in our form.
  • upload your video or photo and fill out our ‘Messages to those who cared’ form.

We’ll make sure the staff members you name receive the message. It means the world to us to see how our patients are recovering and getting on with their lives.

Please note that due to the administrative process, our PALS and Communications teams will recieve your message before sharing with the intended recipient. 

Messages to those who cared form

Messages to those who cared

Note: Questions marked by * are mandatory


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