Saying thank you

Thank you card 

We know from feedback that getting a personal card makes staff or teams who receive them feel appreciated. It also helps us to learn and has resulted in changes to the way we do things based on your comments. 

To send a thank you card:

• Fill out our form and a thank you card will be given to the named member of staff or team.  

• Tell us what the person or team did well, what went well, and if there is anything we can learn from.  

• Your comments will be copied into the card and sent to the staff member or team.

Please note: a member of the Learning from Excellence team will see your message when processing the form. If you would rather your details are not shared with the team, please choose the anonymous option on the form. 

Thank you card form

Send a photo or video message

We know that our patients often enjoy sharing thank you messages and photos with the staff who have cared for them. Our staff love to see how our patients are recovering and getting on with their lives. 

Our ‘Messages to those who cared’ service allows patients to share a message and photo or video message with a member of staff or team.  

To send a message: 

• Take a photo or record a short video  

• Fill out our ‘Messages to those who cared’ form.  

• Upload your video or photo - you must upload a file to be able to send the form

Messages to those who cared form