Disabled Facilities

Car Parking

There are currently 90 spaces reserved for disabled users at the hospital, some are reserved for wheelchair users only.  There are disabled parking bays in many areas, all of which are outside of the barrier controlled car parks.  These spaces are free of charge and disabled badge holders may use any non-disabled parking space, not in a barrier controlled car park, free up to a maximum of four hours.  A fee is charged for all parking within a barrier controlled car park irrespective of whether drivers have a disabled badge.

Car Park F is the designated disabled car park, all disabled badge holders have the first hour free, after that standard car parking charges apply.

Mobility Centre

A Mobility and Welcome Centre is located in Car Park F. Hospital patients can be dropped and collected from this secure area. A buggy service is also available to transport patients to and from the hospital’s main entrance from this facility.


There are wheelchairs in the main entrance.  A pound coin is needed to use a wheelchair - this is refunded when the chair is returned. 

Speaking Lifts

The majority of the hospital’s lifts are 'speaking' lifts.


Main reception offers a volunteer guide service Monday to Friday 10.00 am to 5.00 pm to escort patients to their destination.


Disabled and assisted toilets are available in:

  • The main foyer
  • Emergency Department
  • Fracture Clinic
  • Outpatients
  • Orthopaedic Outpatients
  • The Terence Lewis Building, levels 3 to 8

Changing Places Facility

Situated near the main entrance, this facility is open daily 8.00 am to 6.00 pm. Anyone wishing to use the facility must report to the Parking Desk to obtain a key and familiarise themselves with the guidance. It cannot be used alone by individuals – a carer or assistant must be present. Trust staff are unable to provide assistance.

The facility is fitted with an electric hoist with a maximum load of 200kg, but please note slings are not provided. Only slings with loop attachments are suitable for use with the hoist. Slings with clip attachments cannot be used.


A phone booth with wheelchair access is located in the concourse, level 6

Minicoms / Hearing Loops

The Audiology Department has Minicoms.

All wards and outpatient areas have Hearing Loops available on request. 

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