Note to visitors - Coronavirus (COVID-19)

Visiting a patient

Visiting in general wards - (Updated 12 April 2021)

We are introducing some limited visiting from Monday 12 April 2021 in a safe and COVID-compliant way. Where visiting is allowed, we have a Rule of 1. This means one visitor for one hour, once a day, per patient. For more information visit our Coronavirus page.

Maternity visiting - (updated 23 August 2021)

Ruth May, the Chief Nursing Officer in England has informed all maternity service providers that they need to use the availability of testing mechanisms to reduce risk of transmission to women, support persons, staff and the wider public.

Therefore, we need to ensure that all women, pregnant persons and partners attending appointments show evidence of a negative lateral flow test on arrival at any routine appointment. This does not apply to any triage or Delivery Suite admission, where testing will take place on arrival as is the case now.

This test should have taken place within the 24 hours prior to the appointment (but preferably as close to the appointment as possible). Tests can be ordered here:

https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests

If you test positive, please let your midwife know and any routine appointment will be rearranged.

We welcome partners of pregnant persons requiring support through antenatal and scan attendances, for the start of induction of labour, during labour, as well as in the postnatal period.

A partner can attend each appointment with the pregnant person; however will need to wait in a waiting area or car until called. Partners can attend at all times for a triage assessment or in labour.

One support partner can attend the postnatal ward between 10.00 and 20.00 each day.

Support partners and visitors are required to wear face coverings when in the hospital, unless exempt.

We are continuing to ask that for routine appointments, you and your support partner do a lateral flow test prior to your appointment. Thank you

 

Paediatrics areas

For outpatients, one parent or guardian will be allowed to attend, with the ability to allow two (from a family bubble) if appropriate in discussion with the consultant.

In the Children’s Assessment Unit, one parent or guardian will be permitted, unless there are exceptional circumstances.

When a child is admitted, one parent or guardian can be in attendance. A second parent/ carer will be offered a flexible hour slot to visit.

Visiting a patient

We actively encourage visiting and the involvement of visitors and carers while patients are in hospital. Keeping contact with friends and relatives is an important part of a patient’s treatment, care and recovery.

There are many ways in which visitors can be involved, such as helping at meal times, and we are happy to support visitors to do so, if that is the patient’s wish.

When to visit
There are different times, depending on the needs of the patients. Our Ward Contacts page list visiting hours for each of our wards.

Visiting Patients
Visiting times may be extended for compassionate reasons, or restricted if this is appropriate for the patient’s needs.
If you have a problem visiting within these times, please ask one of the nurses who will make arrangements to suit your needs.
Visiting times are restricted to allow patients to rest and for care and treatment to be carried out.
A patient should have no more than three visitors per bed at any time.
Patients may become tired and need to rest. Please remember that other patients may wish to rest or sleep during visiting hours
Please show respect and consideration towards patients and staff whilst you are visiting.
We have a policy of “zero tolerance” to violence and abuse and anyone behaving inappropriately will be asked to leave the premises.
If you need to contact the ward please click on the link on the left for contact details

When not to visit
If you are not feeling well, or have been exposed to any infection. Symptoms such as coughs, flu, nausea or vomiting and diarrhoea can easily spread to vulnerable patients and make their condition worse.  If you have symptoms of diarrhoea or sickness please do not visit the hospital until you have been feeling better for 48 hours.

If the hospital is experiencing difficulties with an outbreak of infection please do not bring young children or frail, elderly visitors. (They may be at risk from the infection)

Hand Hygiene
Please take note of the advice regarding hand hygiene, which is displayed throughout wards and departments.

Hand gel is available outside all wards for everyone to use. Please help to minimise the risk of infection by using this. If the container is empty please tell a member of staff.

Flowers
Please ask nursing staff before bringing flowers onto the ward. Flower water can carry an infection risk to patients who are susceptible.  Flowers can also cause allergic reactions for some patients.

Hospital environment
We are committed to maintaining a comfortable environment for patients, visitors and staff. When you leave the hospital please ensure you take your belongings with you and place your rubbish in an appropriate place.  If you visit an area where the standard of cleanliness is not what you expect, please tell a member of staff.

Use of mobile phones in hospital
Please note that mobile phones must not be used in many areas of the hospital as they can interfere with medical equipment.  Areas where mobile phones can be used will be clearly signed.  Public telephones are available in the main concourse level 6 and in many other departments throughout the hospital.

 

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