Note to visitors - Coronavirus (COVID-19)

Visiting a patient

(Updated 20 November 2020)

In line with the government announcement, we have taken the difficult decision to restrict visiting as below in order to protect our patients and staff.  Visiting will only be permitted in the following circumstances and PPE must be worn.

General areas

  • Patients in the final days of life will be able to receive visitors on compassionate grounds
  • If the patient’s carer needs to be in attendance to support the patient for physical or mental health reasons

Maternity visiting - updated 20 November 2020

Earlier this month following the announcement from the government and in line with changes across the Trust we unfortunately had to make the decision that all antenatal care and all postnatal appointments should be attended unaccompanied. NHS England have now issued further advice regarding the risk assessments undertaken by the trust that looked at the feasibility of having partners/a supporter attending maternity scans. This guidance leads to us being able to open up to a partner attending the 12 week dating scan and the 20 week anomaly scan from Monday 23rd November with the following precautions:


1) The seating in the corridor is to be used by your partner/ supporter until you are called into the scan itself.
2) Face masks are to be worn at all times.
3) Please use the hand sanitiser available when entering each new area.
4) Please refrain from attending if either you or your partner/supporter have been advised to isolate or have any symptoms of Covid-19.
5) Please keep 2m from staff at all times.  

A single birthing partner can be present during established labour or on admission to a labour ward room, however we are unable to offer visiting to our postnatal/ antenatal wards at this time.

These measures are to protect you, our staff and the families and babies we’re caring for and they will be regularly reviewed.

If there are changes to your upcoming appointment we will contact you by telephone but if you have any concerns at all please contact the maternity line number which is available 24/7 on 01752 430200.

Paediatrics areas

Paediatrics areas

To enable social distancing in our Neonatal Units and on our Paediatric Wards, only one parent or guardian will be able to attend at any given time. Again, it is essential we support families to stay safe, but also protect staff to ensure there is always a workforce available to provide the care local families should be able to expect from their local hospital when they attend for assessment because they are possibly in labour

Ward locations and contact

The lets be open campaign logo #letsbeopen
All of our adult inpatient wards, with the exception of critical care, maternity and Moorgate and Monkswell Wards, will be open between the hours of 07:30 and 22:00. Click here to read more about our #letsbeopen campaign and our Visitors' Charter. 

For details of all visiting times please see the table below.

Visiting times and contact details
Ward Floor Zone Telephone Number(s) Visiting Information
Antenatal Clinic 6 An orange square showing the location zone D 01752 439793 -
Argyll 7 An orange square showing the location zone D 01752 431459 Daytime visiting - open for Dads.
Family and friends:
16:00 to 19:00
Bickleigh 8 A green circle showing the location zone C 01752 439163 07:30 to 22:00
Birch Day Case Unit 10 A blue triangle showing the location zone A 01752 432674 -
Birch Ward 8 A blue triangle showing the location zone A

01752 432674

 07:30 to 22:00
Bracken Stem Cell Unit 8   01752 432494 07:30 to 22:00
Braunton 8 A green circle showing the location zone C 01752 431740 07:30 to 22:00
Brent 8 A purple star showing the location zone E 01752 432593  07:30 to 22:00
Burrator/ASU 8 A purple star showing the location zone E 01752 432670 07:30 to 22:00
Children's Assessment Unit (CAU) 12 A blue triangle showing the location zone A

01752 245122

01752 430401

 Open 24 hours a day 7 days a week
Children's High Dependency Unit (CHDU) 12 A blue triangle showing the location zone A 01752 792553 Open visiting for parents and siblings. All other visitors welcome up until 20:00
Clearbrook 7 A green circle showing the location zone C 01752 439143 07:30 to 22:00
Crownhill 7 A green circle showing the location zone C 01752 431760 07:30 to 22:00
Clinical Decision Unit 6 A blue triangle showing the location zone A 01752 245145 07:30 to 22:00
Erme 4 A pink diamond showing the location zone B 01752 439046 -
Fal 4 A pink diamond showing the location zone B 01752 245044 -
Fracture Clinic  6 A blue triangle showing the location zone A

01752 245012 (reception)

01752 439808 (appointments)

 -
Hartor 9 A blue triangle showing the location zone A 01752 432396 07:30 to 22:00
Hembury 9 A blue triangle showing the location zone A 01752 439043 07:30 to 22:00
Hexworthy 9 A blue triangle showing the location zone A 01752 431970 07:30 to 22:00
Honeyford 9 A purple star showing the location zone E 01752 432129 
01752 245093		 07:30 to 22:00
Hound
(Surgical Assessment Unit)		 7 A blue triangle showing the location zone A 01752 433076 07:30 to 22:00
Intensive Care/HDU 4 A green circle showing the location zone C

01752 431419

01752 431439

 11:00 to 14:00
16:00 to 19:00
Lind 5 A green circle showing the location zone C 01752 432842 07:30 to 20:00
Lyd 5 A pink diamond showing the location zone B 01752 430290 -
Lynher 5 A pink diamond showing the location zone B 01752 245052 07:30 to 22:00
Marlborough 10 A purple star showing the location zone E 01752 432614
01752 245095		 07:30 to 22:00
Mayflower 3 A blue triangle showing the location zone A 01752 437580 07:30 to 22:00
Meavy 5 A blue triangle showing the location zone A

01752 439880

 07:30 to 22:00
Meldon 10 A blue triangle showing the location zone A

01752 439777

 07:30 to 22:00
Merrivale 10 A blue triangle showing the location zone A 01752 432234 07:30 to 22:00 (lunch and rest between 12:00-14:00)
Monkswell 10 A blue triangle showing the location zone A 01752 432419

10:00-12:30

13:30-17:30

18:15-19:30
Moorgate 4 A blue triangle showing the location zone A 01752 245222 11:00-14:00 and 16:00-19:00
Neonatal Intensive Care Unit (NICU) 5 An orange square showing the location zone D 01752 432333
 		 Open visiting for parents and siblings. All other visitors 15:00 - 19:00
Norfolk 7 An orange square showing the location zone D

01752 431561

07:30 to 22:00
Pencarrow (ICU) 4 A green circle showing the location zone C 01752 431419 11:00 to 14:00
16:00 to 19:00
Penrose (ICU) 4 A green circle showing the location zone C

01752 431419

 11:00 to 14:00
16:00 to 19:00
Planned Investigation Unit (PIU) 5 A green circle showing the location zone C 01752 436000 7:30am – 6pm Monday-Friday (closed Saturday and Sunday)
Postbridge 4 A pink diamond showing the location zone B 01752 431225 07:30 to 22:00
Sharp 11 A blue triangle showing the location zone A 01752 437338 07:30 to 22:00
Shaugh 11 A blue triangle showing the location zone A

01752 432932 - Nurse Station

 07:30 to 22:00
Shipley 11 A blue triangle showing the location zone A 01752 430307 07:30 to 22:00
Short Stay
(Tamar Ward)		 6 A pink diamond showing the location zone B 01752 432713 07:30 to 22:00
Stannon 11 A purple star showing the location zone E

01752 431388

 07:30 to 22:00
Stonehouse 7 A pink diamond showing the location zone B 01752 431488
01752 431489		 07:30 to 22:00
Surgical Assessment Unit
(Hound)		 7 A blue triangle showing the location zone A

01752 433076

 07:30 to 22:00
Tamar (Short Stay) 6 A pink diamond showing the location zone B 01752 432713 07:30 to 22:00
Tavy
(Medical Assessment Unit)		 6 A pink diamond showing the location zone B 01752 431748 07:30 to 22:00
Thrushel
(Medical Assessment Unit)		 6 A blue triangle showing the location zone A 01752 439478 07:30 to 22:00
Torcross 6 A green circle showing the location zone C 01752 439121 10:00 to 12:00
15:00 to 20:00
Torrington 6 A green circle showing the location zone C 01752 431780 10:00 to 12:00
15:00 to 20:00
Transitional Care 5 An orange square showing the location zone D 01752 431851 Open visiting for parents and siblings. All other visitors 16:00 - 19:00
Wildgoose 12 A purple star showing the location zone E 01752 431653
01752 431654		 Open visiting for parents and siblings. All other visitors welcome up until 20:00
Wolf 7 A pink diamond showing the location zone B 01752 439677 07:30 to 22:00
Woodcock 12 A purple star showing the location zone E 01752 245121 Open visiting for parents and siblings. All other visitors welcome up until 20:00

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  3. Parking at Derriford Hospital
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