Ward Contacts and Visiting Times

Visiting a patient

(Updated 20 November 2020)

In line with the government announcement, we have taken the difficult decision to restrict visiting as below in order to protect our patients and staff.  Visiting will only be permitted in the following circumstances and PPE must be worn.

General areas

• Patients in the final days of life will be able to receive visitors on compassionate grounds
• If the patient’s carer needs to be in attendance to support the patient for physical or mental health reasons

Maternity visiting update: 18 December 2020

From Saturday 19 December we are pleased to be able to welcome one support partner (wearing a mask unless medically exempt) to attend the following:

- 12 and 20 week scans

- Any appointment in antenatal care following a scan for which the support partner is already present

- When attending triage (this means a partner can be present during labour and birth from the point of attendance to the hospital or midwifery unit)

- For the commencement of induction of labour

- At all times on labour ward

- For a two hour time slot on the postnatal wards

This is in line with new guidance released on Monday to support pregnant women at all times during their maternity journey while keeping the risk of transmission of the virus within NHS maternity services (including to pregnant women, other service users and staff) as low as possible. The guidance acknowledges that there may be some challenges and that some trusts will need to make changes to the way we use our facilities to enable support people to accompany women to access their maternity care safely. Unfortunately testing partners is not an option yet due to the national unavailability of tests. However, we are reviewing each area of the service which will take time to fully roll out to pre-Covid status, particularly in the community and where waiting areas are smaller than required for the footfall. Please check our website and Maternity Services Facebook page for any further updates.

Paediatrics areas

Paediatrics areas

To enable social distancing in our Neonatal Units and on our Paediatric Wards, only one parent or guardian will be able to attend at any given time. Again, it is essential we support families to stay safe, but also protect staff to ensure there is always a workforce available to provide the care local families should be able to expect from their local hospital when they attend for assessment because they are possibly in labour

#letsbeopen
All of our adult inpatient wards, with the exception of critical care, maternity and Moorgate and Monkswell Wards, will be open between the hours of 07:30 and 22:00. Click here to read more about our #letsbeopen campaign and our Visitors' Charter. 

For details of all visiting times please see the table below.

Visiting times and contact details

Ward	Floor	Zone	Telephone Number(s)	Visiting Information
Antenatal Clinic	6		01752 439793	-
Argyll	7		01752 431459	Daytime visiting - open for Dads. Family and friends: 16:00 to 19:00
Bickleigh	8		01752 439163	07:30 to 22:00
Birch Day Case Unit	10		01752 432674	-
Birch Ward	8		01752 432674	07:30 to 22:00
Bracken Stem Cell Unit	8		01752 432494	07:30 to 22:00
Braunton	8		01752 431740	07:30 to 22:00
Brent	8		01752 432593	07:30 to 22:00
Burrator/ASU	8		01752 432670	07:30 to 22:00
Children's Assessment Unit (CAU)	12		01752 245122 01752 430401	Open 24 hours a day 7 days a week
Children's High Dependency Unit (CHDU)	12		01752 792553	Open visiting for parents and siblings. All other visitors welcome up until 20:00
Clearbrook	7		01752 439143	07:30 to 22:00
Crownhill	7		01752 431760	07:30 to 22:00
Clinical Decision Unit	6		01752 245145	07:30 to 22:00
Erme	4		01752 439046	-
Fal	4		01752 245044	-
Fracture Clinic	6		01752 245012 (reception) 01752 439808 (appointments)	-
Hartor	9		01752 432396	07:30 to 22:00
Hembury	9		01752 439043	07:30 to 22:00
Hexworthy	9		01752 431970	07:30 to 22:00
Honeyford	9		01752 432129  01752 245093	07:30 to 22:00
Hound (Surgical Assessment Unit)	7		01752 433076	07:30 to 22:00
Intensive Care/HDU	4		01752 431419 01752 431439	11:00 to 14:00 16:00 to 19:00
Lind	5		01752 432842	07:30 to 20:00
Lyd	5		01752 430290	-
Lynher	5		01752 245052	07:30 to 22:00
Marlborough	10		01752 432614 01752 245095	07:30 to 22:00
Mayflower	3		01752 437580	07:30 to 22:00
Meavy	5		01752 439880	07:30 to 22:00
Meldon	10		01752 439777	07:30 to 22:00
Merrivale	10		01752 432234	07:30 to 22:00 (lunch and rest between 12:00-14:00)
Monkswell	10		01752 432419	10:00-12:30 13:30-17:30 18:15-19:30
Moorgate	4		01752 245222	11:00-14:00 and 16:00-19:00
Neonatal Intensive Care Unit (NICU)	5		01752 432333	Open visiting for parents and siblings. All other visitors 15:00 - 19:00
Norfolk	7		01752 431561	07:30 to 22:00
Pencarrow (ICU)	4		01752 431419	11:00 to 14:00 16:00 to 19:00
Penrose (ICU)	4		01752 431419	11:00 to 14:00 16:00 to 19:00
Planned Investigation Unit (PIU)	5		01752 436000	7:30am – 6pm Monday-Friday (closed Saturday and Sunday)
Postbridge	4		01752 431225	07:30 to 22:00
Sharp	11		01752 437338	07:30 to 22:00
Shaugh	11		01752 432932 - Nurse Station	07:30 to 22:00
Shipley	11		01752 432742	07:30 to 22:00
Short Stay (Tamar Ward)	6		01752 432713	07:30 to 22:00
Stannon	11		01752 431388	07:30 to 22:00
Stonehouse	7		01752 431488 01752 431489	07:30 to 22:00
Surgical Assessment Unit (Hound)	7		01752 433076	07:30 to 22:00
Tamar (Short Stay)	6		01752 432713	07:30 to 22:00
Tavy (Medical Assessment Unit)	6		01752 431748	07:30 to 22:00
Thrushel (Medical Assessment Unit)	6		01752 439478	07:30 to 22:00
Torcross	6		01752 439121	10:00 to 12:00 15:00 to 20:00
Torrington	6		01752 431780	10:00 to 12:00 15:00 to 20:00
Transitional Care	5		01752 431851	Open visiting for parents and siblings. All other visitors 16:00 - 19:00
Wildgoose	12		01752 431653 01752 431654	Open visiting for parents and siblings. All other visitors welcome up until 20:00
Wolf	7		01752 439677	07:30 to 22:00
Woodcock	12		01752 245121	Open visiting for parents and siblings. All other visitors welcome up until 20:00