Note to visitors - Coronavirus (COVID-19)

Visiting a patient

(Updated 20 November 2020)

In line with the government announcement, we have taken the difficult decision to restrict visiting as below in order to protect our patients and staff.  Visiting will only be permitted in the following circumstances and PPE must be worn.

General areas

  • Patients in the final days of life will be able to receive visitors on compassionate grounds
  • If the patient’s carer needs to be in attendance to support the patient for physical or mental health reasons

Maternity visiting - updated 20 November 2020

Earlier this month following the announcement from the government and in line with changes across the Trust we unfortunately had to make the decision that all antenatal care and all postnatal appointments should be attended unaccompanied. NHS England have now issued further advice regarding the risk assessments undertaken by the trust that looked at the feasibility of having partners/a supporter attending maternity scans. This guidance leads to us being able to open up to a partner attending the 12 week dating scan and the 20 week anomaly scan from Monday 23rd November with the following precautions:

1) The seating in the corridor is to be used by your partner/ supporter until you are called into the scan itself.
2) Face masks are to be worn at all times.
3) Please use the hand sanitiser available when entering each new area.
4) Please refrain from attending if either you or your partner/supporter have been advised to isolate or have any symptoms of Covid-19.
5) Please keep 2m from staff at all times.  

A single birthing partner can be present during established labour or on admission to a labour ward room, however we are unable to offer visiting to our postnatal/ antenatal wards at this time.

These measures are to protect you, our staff and the families and babies we’re caring for and they will be regularly reviewed.

If there are changes to your upcoming appointment we will contact you by telephone but if you have any concerns at all please contact the maternity line number which is available 24/7 on 01752 430200.

Paediatrics areas

Paediatrics areas

To enable social distancing in our Neonatal Units and on our Paediatric Wards, only one parent or guardian will be able to attend at any given time. Again, it is essential we support families to stay safe, but also protect staff to ensure there is always a workforce available to provide the care local families should be able to expect from their local hospital when they attend for assessment because they are possibly in labour

Argyll Ward

Argyll ward is a 27 bedded antenatal and postnatal ward on Level 7 of the Maternity Unit. It is staffed by Registered Midwives and Maternity Care Assistants. There are a variety of room layouts with 4-bedded, two bedded and single bedded rooms. The use of single rooms tends to be dictated by clinical need.

The Maternity Care Assistants complete specific training to be able to support you, your baby and the midwifery staff. This may mean that it feels as though you are not being seen by a midwife – a midwife does however oversee and supervise all of your care. All staff are qualified to give support with feeding your baby.

To receive medication when you need it we encourage you to keep your medication in your locked bedside cabinet designated for this purpose.  This is particularly helpful to you when needing pain relief or when continuing regular medication you would take at home.


Friends and family are able to visit between 4pm and 7pm. Your partner and your children can visit at anytime although late at night the privacy of other patients needs to be respected. 

Staff will regularly ask you if there is anything you need to be more comfortable. We have a housekeeper and domestic staff who will try and ensure the food is to your liking and that you have regular hot drinks.


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Maternity Line

The Maternity Line number is 01752 430200.

The Maternity Line is for all calls related to pregnancy from 20 weeks gestation, labour and newborn babies.

Before 20 weeks gestation the GP should be contacted

If it is an emergency, 999 should be called.