Getting to the hospital - Plan for traffic delays

We are aware of multiple roadworks taking place around Plymouth and specially the Derriford and Crownhill areas. For more information on road closures and diversions, visit Plymouth City Council’s website. Please bear in mind that these roadworks, plus recent staff shortages, are also affecting bus services in the area. If you have an appointment, please expect delays in your journey and plan in advanced.

Parking at Derriford Hospital

Patient and Visitor Parking

There are a number of car parks for patients and visitors on the Derriford Hospital site. Parking charges apply 24 hours a day.

Pay and display: Some of our car parks are pay and display and require you to purchase a ticket from the machine located in the car park at the time that you park. 

Pay on exit: We also have pay on exit car parks which you access through a barrier, collecting a token as you enter the car park. If you use a pay on exit car park you will pay for your parking at the end of your visit. There are machines to pay for your parking in the car parks and also in the main entrance to the hospital on level 6 

Paying for Parking

  • Pay and display machines accept cash only
  • Pay on exit machines accept cash or card
  • Visitors who can only find a space in pay and display and do not have cash can take their car details to the parking desk in the main entrance and pay by card.
  • Pay on exit machines are located in:
    • Car Park A- (Currently Staff parking)
    • Main entrance lobby, Level 6
    • Multi-storey car park (Lobby, Level 0, 2 x entrances on level 2)
    • Entrance to the top of car cark C
  • You can use the Saba Parking App on your phone to pay for parking in :
    • Maternity
    • NU building
    • Radiology

Disabled parking: Parking for valid blue badge holders is free across the site. We have a designated disabled car park and disabled spaces across the entire site, up to a maximum of 4 hours. If using a Pay on Exit car park the token must be validated at the parking desk in the main entrance before leaving. Your blue badge must be presented.  

Bicycyle/motorcyle parking is available across the Derriford Hospital site, please see the hospital map for full details.

On April 1 2014 new parking charges were introduced:

 

Current parking charges at Derriford Hospital
Length of stay Fee
0 – 15 minutes Free
15 minutes – 1 hour £1.20
1 – 2 hours> £2.40
2 – 3 hours £3.60
3 – 4 hours £4.80
4 – 5 hours £6.00
5 – 6 hours £7.20
Over 6 hours £12.00

 

Free Parking

The following groups will continue to be entitled to free parking:

  • Resident parents of children in hospital or parents whose babies are being cared for in the Neonatal Intensive Care Unit.
  • Relatives of those patients who are critically ill. The critical care unit will contact the Parking Desk.
  • Oncology patients attending for treatment
  • Relatives of patients being cared for on the End of Life Care Pathway.
  • Those who are visiting the bereavement office or collecting a death certificate.
  • Members of the public donating blood ( if parked in the Blood Donor Car Park)
  • All patients who are undergoing a course of treatment who are required to attend the hospital for at least 3 days a week ( Must supply an appointment card or letter )

If you qualify under any of these groups, please go to the Parking Desk in main reception to obtain your special parking permit. Proof of appointments must be shown and an authorisation slip obtained from the department or ward. 

 

Discounts for frequent visitors

Discounts are available for a week or longer:

  • £24 for a 5 day ticket (Savings up to £36)
  • £32 for a 7 day ticket (Savings up to £52)
  • £96 for 1 month ticket (Savings up to £276)


All concessionary tickets can be shared between different vehicles.

For more information on these concessions please ring 01752 432 000 or go to the Parking Desk in main reception.

Unexpected Stays

In addition to standard parking arrangements, if your stay is unexpectedly extended either due to clinics running late or unexpected admission to hospital, then please ask the ward/department to contact the parking office on 32000 giving your car details and which car park you are parked in.

Travel Expenses

Some patients in receipt of certain state benefits may be entitled to a refund of their parking costs and travel expenses. For further information please visit the Cashier’s Office on level 7 of Derriford Hospital or telephone 01752 439805.

Charge your electric vehicle

You can charge your electric vehicle for up to 4 hours at pay as you go charge points at Plymouth Hospitals NHS Trust Multi Storey Car Park. The charge points are 7kw mode three twin head charge points using type two connectors (not provided) and were funded by the Office for Low Emission Vehicles. Most vehicles will be fully charged in three to five hours.

To use a charge point you need to register your details with Pod Point. You can register or download the app from the Pod Point website, email support@pod-point.com or phone 020 7247 4114. Check locations and availability of charge points in the app or on the Pod Point website. Parking charges apply in the Multi Storey Car Park.

Pay as you go charge points: Charging costs £1 an hour - this is an hourly charge which is payable until you unplug your vehicle even after it's fully charged. You aren’t able to stop charging using the Pod Point app.

Alternative charge points: A list of alternative charge points and tariffs can be found at www.plymouth.gov.uk/ev

What about other methods of transport?

Plymouth Hospitals NHS Trust has a nationally renowned green travel plan and encourages the use of public transport among staff, patients and visitors, wherever possible. Derriford is served well by public transport, hosting the second busiest bus terminal in Plymouth with 44 buses per hour calling at peak times. 

There is a public park and ride site located north of Derriford Hospital at the George junction (opposite the George Pub/Hotel). Parking is FREE, although you will need to purchase a ticket to travel on the bus. This is ideal for patients and visitors including disabled badge holders travelling from the north of the City to Derriford Hospital. The journey time is around 10 minutes.

For the latest information, including timetables and ticket prices, about the George Park and Ride:

Get the latest service 101 timetable from the Stagecoach website.

Get the latest service 42/42C timetable from the Plymouth Citybus website.

Drop-off bays

Drop-off and collection bays are available around the hospital entrances; please see the hospital map for full details.

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Derriford Hospital Map

A map of the Derriford Hospital site

Click here to download a site map for Derriford Hospital which includes details on bicycle, motorcycle and disabled parking.

The map also details which of our car parks are pay & display and which are barrier controlled.

Accessing the disabled car park during the upcoming works (14-31 July):

There will be a level of disruption to the site of the build during the installation and we thank you for your support during this time.

  • Phase 1 (14-24 July): Work begins – Disabled car park will remain open at 60% capacity, with the remaining capacity being made available in adjacent car parks.
  • Phase 2 (25-31 July): Disabled Car Park will be closed to vehicles and pedestrians to allow for the safe operation of a crane. Temporary spaces will be made available in Car Park A.  
  • 1 August: Disabled Car Park reopens (at 60% of previous capacity) with the remaining capacity being made available in adjacent car parks.

What should I do when arriving on site?

During Phase 1 (14-24 July), continue to follow signage to the disabled car park. If the car park has reached capacity, signage will guide you to one of the alternative locations.

During Phase 2 (25-31 July), head to Car Park A. A steward will be in place at the disabled car park to redirect vehicles towards alternative locations.

Will the transfer buggy still be available?

A wheelchair access taxi service will be in place during the works to transfer visitors to the main building. This is a free service, which will transport you to any entrance on site.

The volunteer buggy service will return following the works and can be called via a call point at each parking location.

Can I still use the car park for access as a pedestrian?

Pedestrian access will be maintained through phase 1 (14-24 July), however the site will be closed to pedestrians in Phase 2 (25-31 July). During this closure, please follow the main pavement around the perimeter of the car park.

How can I access the Orthopaedic Outpatient department?

Access to Orthopaedic Outpatients will be retained throughout the build, you will just need to follow the pedestrian diversions during phase 2.