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We are looking for feedback from our patients who have visited the Boots pharmacy, located in the multi-storey carpark building. Please share your thoughts on your experience through this anonymous survey.

The information we gather is key to help us make improvements.

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Boots outpatient pharmacy

All medicines are dispensed at the Boots outpatient pharmacy on site. You can choose to collect from the Boots outpatient pharmacy or from an approved list of nearly 20 local Boots community stores.

Collecting your medication

If your doctor says your medication is urgent for today: 

  • Your prescription will be emailed to Boots. 

  • If you have shared your mobile telephone number, you will also receive a text message when your medication is ready to collect. 

  • Your number will show on a screen in the hospital main concourse or Boots outpatient pharmacy when it is ready. 

If you do not need to collect your medication today: 

  • Your prescription will be emailed to Boots outpatients pharmacy to be dispensed. You can choose to collect from the Boots outpatient pharmacy or from an approved list of nearly 20 local Boots community stores (in approximately 48 Hours) 

  • If you have shared your mobile telephone number, you will also receive a text message when your medication is ready to collect. 

  • Please note, there is no routine courier to home service available, except in certain circumstances which will be documented on your prescription.

Opening hours  

  • Monday to Friday, 8.30am to 6pm 

  • Saturday, 9am to 2pm 

  • Sundays, closed. 

  • Bank Holidays, 9am until 4pm (excluding Christmas Day)

Contacting Boots outpatient pharmacy 

Telephone number for UHP patients (external) 01752 237930 

plh-tr.bootspatientqueries@nhs.net

Any patient specific queries can be directed to above email address which is monitored during working hours (Monday to Friday 8:30am to 6pm and Saturday 9am to 2pm). Boots pharmacy will try to respond to any queries as quickly as possible but please leave up to 24 hours for a reply before contacting the store team.

Location 

  • Boots is located next to multi-storey car park which is a short walk from the main entrance. Please follow the signs. View Derriford Boots pharmacy on map.

  • If you have difficulties with mobility, there is a shuttle bus which can collect you from the main entrance.  

  • If you need to break up your journey there is some dedicated seating outside the Orthopaedic outpatient department, halfway between the main entrance and the Boots store.

Parking 

  • If you are parked in the multi-storey car park, Boots is on the ground floor, next door to Costa.  

  • There will be two dedicated bays close to the Boots store allowing pharmacy customers to park for enough time to pick up their prescriptions. 

  • In addition, there is dedicated parking for disabled customers in the multi-storey car park. 

List of Boots Pharmacies

(note that this list is subject to review and may be changed periodically. We are reviewing approved local stores on a monthly basis to amend the list as appropriate.)

 

Area

Address

Plymouth Drake Circus

1 Drake Circus, Plymouth, Devon PL1 1QH     

Plymouth, Mutley Plain

59 Mutley Plain, Plymouth, PL4 6JH

Plymouth, Crownhill

17 Morshead Road, Crownhill, Plymouth, Devon PL6 5AD

Plympton Ridgeway

3 St Stephens Place, Plympton, Devon, PL7 2ZN

Plymouth, Plymstock

20 The Broadway, Plymstock, Plymouth,  PL9 7AU

Ivybridge, Station road health centre

3 Erme Terrace, Station Road, Ivybridge, Devon PL21 0AL

Kingsbridge, Prince Wales road

  Prince of Wales Road, Kingsbridge, Devon, TQ7 1DX

Tavistock, Duke St

5-6 Duke Street, Tavistock, Devon, PL19 0BA

Newton Abbot, Courtney Street

34-38 Courtenay Street, Newton Abbot, DevonTQ12 2DT

Exeter, Exbridge Centre

Unit 1 Exbridge Retail Park, Alphington Street, Exeter, Devon EX4 1AH

Torquay Wren Retail Park

Unit 1, Wren Retail Park, Torquay, Devon TQ2 7BJ

Barnstaple High St

69-70 High Street, Barnstaple, Devon, EX31 1HX

Saltash, Fore St 124 Fore Street, Saltash, Cornwall PL12 6JW
Torpoint, Fore St 16 Fore Street, Torpoint, Cornwall PL11 2AD

Looe Coachhouse arcade

The Coach House Arcade, Fore Street, Looe, Cornwall, PL13 1DT

Liskeard, Bay Tree Hill 21-22 Baytree Hill, Liskeard, Cornwall, PL14 4BG

Bude, Belle Vue

20 Belle Vue, Bude, Cornwall, EX23 8JL

Penhale Kingsley Village

Kingsley  Village Shopping Park, Fraddon, Cornwall, TR9 6NA

Launceston Broad

28, Broad Street, Launceston, Cornwall PL15 8AE

Truro, Pydar St

94 Pydar Street, Truro, Cornwall, TR1 2BD

Penzance, Market Jew Street

100-102 Market Jew Street, Penzance, Cornwall, TR18 2LE

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